Self Care Directory
In order to ensure residents are accessing the correct level of support and training they require to become digital included we have categorised the courses and skills offer into 4 tiers:
• No digital experience
• Foundation
• Work
• Life
Below you will find each of tiers, a description of the level of digital skills needed to categorise residents into a certain and to provide the right offer.
No Digital Experience
No experience of using digital devices of the internet independently
For those residents who fall within this category of digital skill we suggest referral to a Digital Champion scheme instead. We use the term Digital Champion to describe a community volunteer who is offering 1:1 and small group support to residents in person or over the phone. This will ensure they get the 1:1 support and motivation needed to become digitally engaged. We are currently developing an internal volunteer offer and an update will follow on this.
Imperial ‘What The Tech’ - https://www.imperial.ac.uk/white-city-campus/community/programmes/education/what-the-tech/
CNWL Digital Support for Carers - https://www.cnwl.nhs.uk/news/cnwl-looking-digital-volunteers-help-carers
AbilityNet - https://abilitynet.org.uk/at-home/request-free-it-support-home
Age UK K&C Digital Support - https://www.ageuk.org.uk/kensingtonandchelsea/our-services/information-and-advice/
WAES Community Digital Drop-in and Smartphone Workshops - https://www.waes.ac.uk/department/community
Foundation
Being able to do basic skills such as send and receive emails, basic web searching and video calling
Workers Education Association - https://www.wea.org.uk/find-course
• Beginners IT Communications
Nova New Opportunities- https://novanew.org.uk/digital_and_admin_skills
• Basic Digital Literacy
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Excel for Beginners
• Getting to Know Your Android Phone
• What’s that App on your Android Smartphone?
• Getting to Know Your iPhone
• Improve Your Internet Skills
• How to Use Zoom
• IT – Windows 10 Beginners
Age UK K&C - https://www.ageuk.org.uk/kensingtonandchelsea/activities-and-events/
• IT Workshop
Prospects Kensington Ltd - https://www.rbkc.gov.uk/contactsdirectory/az.aspx?orgid=1284&
• Essential IT Course
Action Disabilities Kensington and Chelsea - https://www.adkc.org.uk/
• Introduction to IT
Libraries (Westminster Adult Education Service) - https://www.waes.ac.uk/course/digital-and-smartphone-workshop-ac0136ps2021
• Digital and Smartphone Workshop
WAES Community - https://www.waes.ac.uk/department/community
• Computer Skills Next Steps (ICT Fundamentals)
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• Introduction to computers and the internet.
• Device management and maintenance.
Life
Being able to communicate, handle and store information and content securely, solve problems and transact effectively
Westway Trust - https://www.westway.org/apply-now/adult-learning/
• Using IT to Plan and Organise
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Computer Management for Windows 10
• Online Safety
• iPad Art
• iPad for Beginners
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• Social media basics.
• Internet safety.
• Shopping and saving money online.
Work
To have the requisite skills for their job or the job they are applying for to progress in their work
Nova New Opportunities- https://novanew.org.uk/digital_and_admin_skills
• Functional Skills in ICT
Clement James Centre - https://clementjames.org/adult-learning/
• Functional Skills ICT
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Build Your Own Website – Beginners
We LR - https://welr.org.uk/preperation-on-returning-to-work/
• Employment Digital Support
WAES Community - https://www.waes.ac.uk/department/community
• IT Qualification Courses
o Essential Digital Skills (Entry 3 and Level 1)
o Advanced Digital Skills (Level 2)
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• CV and Job Searching
External Resources
Banking Support Schemes
Barclays Digital Eagles - https://www.barclays.co.uk/digital-confidence/eagles/
Lloyds Digital Champions - https://www.lloydsbank.com/help-guidance/get-skills-and-support-near-you.html
Health Digital Courses
NHS Website How To Guide - https://www.learnmyway.com/courses/nhs-website-a-how-to-guide
Test and Trace App Guide - https://www.lifeline24.co.uk/nhs-test-and-trace-app/
• No digital experience
• Foundation
• Work
• Life
Below you will find each of tiers, a description of the level of digital skills needed to categorise residents into a certain and to provide the right offer.
No Digital Experience
No experience of using digital devices of the internet independently
For those residents who fall within this category of digital skill we suggest referral to a Digital Champion scheme instead. We use the term Digital Champion to describe a community volunteer who is offering 1:1 and small group support to residents in person or over the phone. This will ensure they get the 1:1 support and motivation needed to become digitally engaged. We are currently developing an internal volunteer offer and an update will follow on this.
Imperial ‘What The Tech’ - https://www.imperial.ac.uk/white-city-campus/community/programmes/education/what-the-tech/
CNWL Digital Support for Carers - https://www.cnwl.nhs.uk/news/cnwl-looking-digital-volunteers-help-carers
AbilityNet - https://abilitynet.org.uk/at-home/request-free-it-support-home
Age UK K&C Digital Support - https://www.ageuk.org.uk/kensingtonandchelsea/our-services/information-and-advice/
WAES Community Digital Drop-in and Smartphone Workshops - https://www.waes.ac.uk/department/community
Foundation
Being able to do basic skills such as send and receive emails, basic web searching and video calling
Workers Education Association - https://www.wea.org.uk/find-course
• Beginners IT Communications
Nova New Opportunities- https://novanew.org.uk/digital_and_admin_skills
• Basic Digital Literacy
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Excel for Beginners
• Getting to Know Your Android Phone
• What’s that App on your Android Smartphone?
• Getting to Know Your iPhone
• Improve Your Internet Skills
• How to Use Zoom
• IT – Windows 10 Beginners
Age UK K&C - https://www.ageuk.org.uk/kensingtonandchelsea/activities-and-events/
• IT Workshop
Prospects Kensington Ltd - https://www.rbkc.gov.uk/contactsdirectory/az.aspx?orgid=1284&
• Essential IT Course
Action Disabilities Kensington and Chelsea - https://www.adkc.org.uk/
• Introduction to IT
Libraries (Westminster Adult Education Service) - https://www.waes.ac.uk/course/digital-and-smartphone-workshop-ac0136ps2021
• Digital and Smartphone Workshop
WAES Community - https://www.waes.ac.uk/department/community
• Computer Skills Next Steps (ICT Fundamentals)
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• Introduction to computers and the internet.
• Device management and maintenance.
Life
Being able to communicate, handle and store information and content securely, solve problems and transact effectively
Westway Trust - https://www.westway.org/apply-now/adult-learning/
• Using IT to Plan and Organise
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Computer Management for Windows 10
• Online Safety
• iPad Art
• iPad for Beginners
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• Social media basics.
• Internet safety.
• Shopping and saving money online.
Work
To have the requisite skills for their job or the job they are applying for to progress in their work
Nova New Opportunities- https://novanew.org.uk/digital_and_admin_skills
• Functional Skills in ICT
Clement James Centre - https://clementjames.org/adult-learning/
• Functional Skills ICT
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Build Your Own Website – Beginners
We LR - https://welr.org.uk/preperation-on-returning-to-work/
• Employment Digital Support
WAES Community - https://www.waes.ac.uk/department/community
• IT Qualification Courses
o Essential Digital Skills (Entry 3 and Level 1)
o Advanced Digital Skills (Level 2)
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• CV and Job Searching
External Resources
Banking Support Schemes
Barclays Digital Eagles - https://www.barclays.co.uk/digital-confidence/eagles/
Lloyds Digital Champions - https://www.lloydsbank.com/help-guidance/get-skills-and-support-near-you.html
Health Digital Courses
NHS Website How To Guide - https://www.learnmyway.com/courses/nhs-website-a-how-to-guide
Test and Trace App Guide - https://www.lifeline24.co.uk/nhs-test-and-trace-app/
Email:
Website:
Where they Work: Queen's Park & Paddington, Kensington & Chelsea, Westminster