Self Care Directory
Our Adviceline is a free, confidential ‘phone service for anyone needing help with welfare benefits, debt, employment, housing and some immigration issues. A member of the team will give you information that is reliable and up to date to help you to access the advice you need.
Please call Adviceline first. It’s FREE OF CHARGE and available (Monday – Friday, 9am – 5pm).
The best time to call is between 10am – 1pm when the lines are less busy. It make take 30-45 minutes to speak to one of our advisers.
If your problem needs a face to face appointment, we will offer you one but you need to speak to you first; we may refer you to another organisation if that it more appropriate.
Pre-booked in person appointments via Adviceline only (Monday – Friday, 10am – 4pm)
If you find it difficult to use the telephone advice, due to language or health problems, please call into our office. One of our team will help you to use Adviceline but they cannot give you advice.
Please call Adviceline first. It’s FREE OF CHARGE and available (Monday – Friday, 9am – 5pm).
The best time to call is between 10am – 1pm when the lines are less busy. It make take 30-45 minutes to speak to one of our advisers.
If your problem needs a face to face appointment, we will offer you one but you need to speak to you first; we may refer you to another organisation if that it more appropriate.
Pre-booked in person appointments via Adviceline only (Monday – Friday, 10am – 4pm)
If you find it difficult to use the telephone advice, due to language or health problems, please call into our office. One of our team will help you to use Adviceline but they cannot give you advice.
London
SW3 5EB
Chelsea Town Hall (back of the building), King’s Road
Email:
Phone: 0808 278 7982
Website: http://www.citizensadvicekc.org.uk
Where they Work: Kensington & Chelsea