Self Care Directory
You can book a bulky waste collection service with us for £32 for up to 6 items.
Each additional item is £6 per item. We aim to complete your collection within 3 working days.
If you receive housing or council tax benefit, the service is free. However, this is limited to 1 collection, of up to 6 items, every 90 days.
We collect:
fridges, cookers, beds - including mattresses and bed frames, sofas, tables, wardrobes, washing machines, other large electrical items and furniture
Each additional item is £6 per item. We aim to complete your collection within 3 working days.
If you receive housing or council tax benefit, the service is free. However, this is limited to 1 collection, of up to 6 items, every 90 days.
We collect:
fridges, cookers, beds - including mattresses and bed frames, sofas, tables, wardrobes, washing machines, other large electrical items and furniture
Where they Work: Westminster
The Campden Charities is a grant giving trust. We give grants for the benefit of the residents of Kensington. All of our grants are intended to relieve financial hardship. To be eligible for our support, individuals must be a British or European citizen or have indefinite leave to remain, be living in rented accommodation and not a home owner, be in receipt of benefits, including housing benefit, or in low paid work and have been continuously residing in Kensington for at least 2 years
Where they Work: Kensington & Chelsea
CareCalls helps you remember to do important things and/or checks that you are ok throughout the day, providing independence and peace of mind.
CareCalls works by delivering reminders and check-ins by phone call or text (sms) throughout the day, whenever they are needed. Messages can be personalised to your exact needs and if, you don't answer, we can inform up to 3 people by text, phone or email to say they should make sure you are ok.
**Watch our new explainer video:** https://carecalls.io/explainer-video
Features
- Available to the entire of the UK and USA
- Available to anyone with a landline or mobile phone
- No installation or delivery required
- Pre-recorded reminders/check-ins can be recorded by family members, carers or CareCalls staff, different messages can be delivered at different times
- Easy to pause, edit or cancel services via our phone customer service or online dashboard
- Online dashboard shows carers which reminders/check-ins have been responded to
Services
**One-off pre-recorded reminders | Free & unlimited usage**
- Perfect for one-off appointments and arrangements e.g doctors appointments
- Contacts someone once on a given date and time
- Delivers a personalised pre-recorded message reminder
- CareCalls can alert 1 person if there is no response
**Repeat pre-recorded reminders/check-ins | 30 day free trial then £12/month**
- Perfect for regular personal/household tasks or checking-in
- Can contact someone as many times as are needed each day, any time 24/7
- Delivers a personalised pre-recorded reminder/check-in
- CareCalls can alert up to 3 people if there is no response
**New Live caller service | Starting at £122/month**
- Delivered over the phone by a professional carer
- Perfect for in-depth check-ins and tackling loneliness
- As many calls as are needed each week
Who we help
CareCalls has helped over 3000 people by delivering over 2 million calls. CareCalls can be used by anyone but many of our users have memory issues or are at risk in their homes due to falls or health emergencies. As part of this, we support those managing:
- Poor memory
- Frailty and balance issues
- Learning disabilities
- Dementia
- Diabetes
- Parkinson’s
- Brain damage
- Huntington's
- Motor neuron
- Spinal muscular atrophy.
We also provide peace of mind for carers and professionals who support vulnerable individuals.
Impact
- Helped over 3000 carers and care receivers with over 2million calls delivered so far.
- We have a 4.8 star Trustpilot rating. When asked, 82% of users said they would struggle without the service.
- Worked with 15+ companies, local authorities and hospitals
- Over 82% of users asked said they would struggle if product no longer existed, demonstrating product market fit.
- Winner of a UnLtd Transform Ageing - £50k Scale up grant + recent 30k Thrive fund.
Case studies and reviews
Case studies: https://carecalls.io/category/case-studies/
Reviews: https://carecalls.io/reviews
CareCalls works by delivering reminders and check-ins by phone call or text (sms) throughout the day, whenever they are needed. Messages can be personalised to your exact needs and if, you don't answer, we can inform up to 3 people by text, phone or email to say they should make sure you are ok.
**Watch our new explainer video:** https://carecalls.io/explainer-video
Features
- Available to the entire of the UK and USA
- Available to anyone with a landline or mobile phone
- No installation or delivery required
- Pre-recorded reminders/check-ins can be recorded by family members, carers or CareCalls staff, different messages can be delivered at different times
- Easy to pause, edit or cancel services via our phone customer service or online dashboard
- Online dashboard shows carers which reminders/check-ins have been responded to
Services
**One-off pre-recorded reminders | Free & unlimited usage**
- Perfect for one-off appointments and arrangements e.g doctors appointments
- Contacts someone once on a given date and time
- Delivers a personalised pre-recorded message reminder
- CareCalls can alert 1 person if there is no response
**Repeat pre-recorded reminders/check-ins | 30 day free trial then £12/month**
- Perfect for regular personal/household tasks or checking-in
- Can contact someone as many times as are needed each day, any time 24/7
- Delivers a personalised pre-recorded reminder/check-in
- CareCalls can alert up to 3 people if there is no response
**New Live caller service | Starting at £122/month**
- Delivered over the phone by a professional carer
- Perfect for in-depth check-ins and tackling loneliness
- As many calls as are needed each week
Who we help
CareCalls has helped over 3000 people by delivering over 2 million calls. CareCalls can be used by anyone but many of our users have memory issues or are at risk in their homes due to falls or health emergencies. As part of this, we support those managing:
- Poor memory
- Frailty and balance issues
- Learning disabilities
- Dementia
- Diabetes
- Parkinson’s
- Brain damage
- Huntington's
- Motor neuron
- Spinal muscular atrophy.
We also provide peace of mind for carers and professionals who support vulnerable individuals.
Impact
- Helped over 3000 carers and care receivers with over 2million calls delivered so far.
- We have a 4.8 star Trustpilot rating. When asked, 82% of users said they would struggle without the service.
- Worked with 15+ companies, local authorities and hospitals
- Over 82% of users asked said they would struggle if product no longer existed, demonstrating product market fit.
- Winner of a UnLtd Transform Ageing - £50k Scale up grant + recent 30k Thrive fund.
Case studies and reviews
Case studies: https://carecalls.io/category/case-studies/
Reviews: https://carecalls.io/reviews
Where they Work: Queen's Park & Paddington, Kensington & Chelsea, Westminster, Hammersmith & Fulham
If you need advice or information about anything related to your caring role, do come along to any of the 2 drop-ins and speak to one of our specialist Information, Advice & Guidance workers, who will be happy to help. Please contact us for details.
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham
As a cared-for person approaches the end of their life, there are so many issues for them and their carer. This might include decisions for the cared-for about where care should be delivered, emotional support, putting their affairs in order, and last wishes.
We offer specialist End of Life advice for carers looking after someone approaching the end of their life. You can access a personalised mix of practical, emotional and psychological support, depending on what you need. We aim to make your experience as a carer at this time more positive, and to empower the cared-for person.
We offer specialist End of Life advice for carers looking after someone approaching the end of their life. You can access a personalised mix of practical, emotional and psychological support, depending on what you need. We aim to make your experience as a carer at this time more positive, and to empower the cared-for person.
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham
Our volunteers are highly valued members of our team. We aim to offer people who volunteer for us a range of interesting and stimulating opportunities.
If you would like to volunteer your time, skills and experience we would be very pleased to hear from you.
Why Volunteer?
As a Carers Network volunteer, you will:
-Receive continuous training and support
-Be part of a small but vibrant team
-Contribute to something very meaningful by supporting our work
-Give something back to the local community
-Gain valuable work-based experience and receive a reference.
If you would like to volunteer your time, skills and experience we would be very pleased to hear from you.
Why Volunteer?
As a Carers Network volunteer, you will:
-Receive continuous training and support
-Be part of a small but vibrant team
-Contribute to something very meaningful by supporting our work
-Give something back to the local community
-Gain valuable work-based experience and receive a reference.
Where they Work:
Information, advice and support for unpaid carers – people looking after someone who cannot manage on their own. Advice on: benefits and grants for carers and people they look after; community care assessments and how to get support from the Council; carer personal budgets; local services available for carers; how to get support for the person with care needs.
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham
Carers Network offer lots of support for Carers. Please contact for up to date information and availability
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham
Caribbean Cooking class & hot meal delivery. Learn how to make Caribbean food over zoom & receive a hot meal delivered to your door. Initially only supporting clients in North K&C and North Westminster
**Referrals made via SystmOne MCMW**
**Referrals made via SystmOne MCMW**
Where they Work: Kensington & Chelsea, Westminster
Our aims are
- to support disadvantage persons of Chinese origin who live, work or study in London through the provision of information and assistance on issues such as immigration and domestic violence from our centre and our ancillary network of organisations
- help eliminate racial discrimination and promote improved race relations in the UK
- advocate for the equal opportunities for social and working conditions for persons of Chinese origin
- to support disadvantage persons of Chinese origin who live, work or study in London through the provision of information and assistance on issues such as immigration and domestic violence from our centre and our ancillary network of organisations
- help eliminate racial discrimination and promote improved race relations in the UK
- advocate for the equal opportunities for social and working conditions for persons of Chinese origin
The aim of the charity is to provide information, support and advice to the ethnic Chinese in the UK who are disadvantaged by either poverty, linguistic and cultural barriers or being in a disadvantaged situation.
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham