Grenfell Voluntary Sector Service Directory | Kensington & Chelsea Social Council

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Name	Organisation delivering the service	Address	Post Code	Location	Email	Phone	Website (Main)	Service Description	Activities:
Free summer holiday activities for young local people	Westway Trust	1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8962 5720	http://www.westway.org (Main)	www.westway.org/summerfun		View Map
Signposting for grant funding and support serives	Westway Trust			Across Kensington and Chelsea	[email protected]	020 8962 5720		www.westway.org/grenfell		View Map
Age UK At Home Domiciliary Care Service	Age UK Kensington & Chelsea	Unit 24, 10 Acklam Road	W10 5QZ	K&C and Westminster	[email protected]	020 8960 8137	https://www.ageuk.org.uk/kensingtonandchelsea/our-services/care-at-home-/ (Main)	With our At Home services you'll receive flexible, personalised care within the comfort of your own home. Services we provide -Food and groceries shopping -Housekeeping, cleaning, and light domestic tasks -Help prepare light meals -Help to de-clutter or have seasonal a tidy up -Change bedding and laundry -Escort to appointments -Collect your prescriptions, dry cleaning, help with paperwork or do your shopping (take you or go for you) Please note we do not provide Personal Care The above Practical Support list is by no means exhaustive. Our team can give you a helping hand with a variety of tasks. We would visit to discuss individual requirements, then assign care assistant who will visit on a regular basis to suit you, whether that is daily, a few times a week, weekly, fortnightly, monthly or as a one off. Our Care Assistants: -Are individually matched to customers based on needs assessment -Are DBS and reference checked -Receive safety guidance, training and PPE provided by Age UK Kensington and Chelsea Who is it for? The service is for adult residents of Kensington & Chelsea and Westminster aged 55 years and over, or who have physical and learning difficulties. How much does it cost? We charge £22 per hour for Practical Support at home, with no extra charges for weekends, and double charge for public holidays. Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living. Who do I contact? Please contact the At Home team on 020 8960 8137 or email [email protected].		View Map
One to one business support	Portobello Business Centre	Canalside House, Office 6 & 7, 383 Ladbroke Grove	W10 5AA	Across Kensington and Chelsea	[email protected]	020 7460 5050		Will work out solutions to current problems and issues local business affected may have		View Map
Relocation Van Services for Grenfell Survivors	Westway Community Transport		W10 5YG		[email protected]	020 8964 4928	http://www.westwayct.org.uk (Main)	Westway CT is in the process of acquiring a goods van and employing a project co-ordinator to help the Grenfell Survivors relocate. Goods Van can be used to transport clothing and furniture items and can be driven by volunteers (Westway CT will co-ordinate a register of available volunteers and manage the booking process) or by the affected families/individuals booking it, providing they have a valid car licence.		View Map
West London Zone	West London Zone	187a Freston Road	W10 6TH	K&C and Hammersmith	[email protected]	020 7998 4044	http://westlondonzone.org/ (Main)	West London Zone manages a partnership of local charities, so that we can match children with individually tailored support on a case by case basis: academic tutoring, mental health support, and sport/fitness sessions. Each child/family is provided with a 'Link Worker', who provides ongoing positive reinforcement to the child, maintains parental involvement, and works hands-on to make sure the support is as effective. To read our statement on Grenfell Tower, and how we are hoping to adapt our work as a response, please visit our website: http://westlondonzone.org/statement-on-grenfell-tower/		View Map
Counselling and Therapy	West London Action for Children	15 Gertrude Street	SW10 0JN	K&C and Hammersmith	[email protected]	020 7352 1155	http://wlac.org.uk (Main)	West London Action for Children offers free and confidential help to families, parents, young people and children. We work with low-income families with children under the age of 19 who live in the London boroughs of Hammersmith & Fulham and Kensington & Chelsea. We offer one-to-one counselling, family therapy and parenting groups. We also provide counselling in schools and run school-based children's groups. We provide on-site childcare so we can look after children whilst their parent receives a service from us. We can provide short, medium and long-term support. We accept both self and professional referrals. Our referral form can be downloaded from our website: https://www.wlac.org.uk/?page_id=326	Counselling / Mentoring	View Map
Welfare advice	Iraqi Community Association	Iraqi Association, Unit 1 Cavell House, 233 Wood Lane	W12 0HL	Across the tri-borough area	[email protected]	0207 023 2650	http://iraqiassociation.org (Main)	Welfare advice and help with filling in forms.		View Map
Finance, advocacy/advice/information, umbrella/resource body	Young Hammersmith & Fulham Foundation	Dawes Road Hub, 20 Dawes Rd, Fulham	SW6 7EN	Across Hammersmith	[email protected]	07535 309343	http://yhff.org.uk (Main)	We're here to support youth services and other organisations working with children & young people who live, learn, play or work in the borough. We do it via consortium fundraising, professional training, organisational development, commissioning of a small grants programme, unlocking venues for delivery of services and being a central hub for sector specific information and opportunities	Information / Advice / Guidance	View Map
Youth mentoring and activities	WestPoint-SCD	Norland House 9 Queensdale Crescent	W11 4TL	K&C and Hammersmith	[email protected]	020 7603 4832		We will provide youth mentoring and activities we will use sport, music and art to make the sessions interesting and we also watch films discussing topical issues affecting young people such that the youths will be fully engaged. We will involve volunteer facilitators experienced in various youth engagements activities. We also engage with children and provide extra help supplementary classes and activities and summer holiday activities.		View Map
Short breaks, day trips and residentials	Baraka Community Association	10 Canal Side, House 383, Ladbroke Grove	W10 5AA	Across the tri-borough area		020 8964 0606	http://barakacommunityassociation.com (Main)	We will provide short breaks for families and children, day trips and Residential trips to outdoor activity Centres , in particular Hindleap Warren in east Sussex.		View Map
Mentoring Service for children and young people	Baraka Community Association	10 Canal Side House 383 Ladbroke Grove	W10 5AA	Across the tri-borough area	[email protected]	0208 964 0606		We will provide one to one and group sessions for children 12 - 16 and young people. This service will be delivered by young volunteers from Baraka Community Association whom children and young people will be able to relate to them, and have good understanding about issues they are facing after the recent fire disaster.		View Map
Information, advice and advocacy	WestPoint-SCD	Norland House 9 Queensdale Crescent	W11 4TL.	K&C and Hammersmith	[email protected]	020 7603 4832	http://westpointcommunity.org.uk (Main)	We will provide Information, advice and advocacy to support the core efforts to reach out to isolated and traumatised members of the Grenfell Tower community and offer advice and guidance around health/wellbeing, social welfare and housing. Drop-in general information and assistance and making referrals for further assistance and help for more professional and appropriate local agencies.	Information / Advice / Guidance	View Map
Counselling	WestPoint-SCD	Norland House 9, Queensdale Crescent	W11 4TL	K&C and Hammersmith	[email protected]	020 7603 4832	http://westpointcommunity.org.uk (Main)	We will provide counselling to support the core efforts to reach out to isolated and traumatised members of the Grenfell Tower community and offer counselling and guidance and emotional healing and wellbeing to overcome this tragedy. We will also engage our counselling with local churches and mosques and the local community and in all OTHER faiths for overcoming this tragedy. We will also make referrals where we think it is appropriate to our local partners network such as Minds.		View Map
Helpline	Sickle Cell Society	Sickle Cell Society, 54 Station Road	NW10 4UA	Across the tri-borough area	[email protected]	208 961 7795	http://sicklecellsociety.org (Main)	We understand that sickle cell disorders uniquely affect people, and can manifest into a range of further conditions. We also understand that a sickle cell disorder affects the wider social support network. That’s why we support any individual affected by sickle cell, including family members, friends, employers, teachers and healthcare professionals. The topics we cover include: -Managing a sickle cell disorder - Social and welfare issues - Health and education provision - Housing and benefits entitlement - Employment support - Emotional support - Advocacy - Accessing services - Signposting to external agencies and support groups	Health and Wellbeing	View Map
Health Related Services & Specialist Dementia Support	Age UK Kensington & Chelsea	Unit 24, 10 Acklam Road	W10 5QZ	Across Kensington and Chelsea		020 3181 0002		We run a range of projects and services to promote HEALTH AND WELLBEING in later life. These include: - Specialist dementia and memory loss services, including group and one-to-one support, exercise classes, trips and outings. - Chair based exercises within the home, for people who lack the mobility or confidence to attend group classes. - Walking support for people who need help regaining their confidence walking outside - A SUPPORT GROUP for carers - Macular SUPPORT GROUP for people affected by central vision loss - Health promotional events covering a wide range of topics		View Map
Pre-school provision	Shepherds Bush Families Project	58a Bulwer Street	W12 8AP	Across the tri-borough area	[email protected]	020 8749 2371	http://shepherdsbushfamiliesproject.com (Main)	We run a pre-school provision for children aged 1-5 years. The preschool is an opportunity for both parents and children to have some, much needed respite. The children learn through play in a friendly, warm, safe and stimulating atmosphere and gain a firm learning foundation before entering formal education.		View Map
Casework, LGBT or HIV	NAZ	30 Blacks Road	W6 9DT	Across the tri-borough area	[email protected]	020 8741 1879	http://naz.org.uk (Main)	We run 1-1 casework, information and support services to individuals who are LBT or living with HIV. This could include support around - housing, immigration, welfare, employment.		View Map
Clothing bank	Glass Door Homeless Charity	155a King's Road	SW3 5TX	K&C and Hammersmith	[email protected]	020 7351 4948		We provide second hand clothes and new underwear/socks for those in need.		View Map
Laundry services	Glass Door Homeless Charity	155a Kings Road, Chelsea	SW3 5TX	K&C and Hammersmith	[email protected]	020 7351 4948	http://glassdoor.org.uk (Main)	We provide laundry services for people who are homeless or precariously housed.		View Map
Information & Advice	Age UK Kensington & Chelsea	1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8969 9105	http://www.aukc.org.uk (Main)	We provide information & advice services to people aged 55 and over, as well as their families, carers and helpers. The services are free of charge, impartial and independent. We can provide assistance with a number of issues including: - Welfare benefits - Health & disabilities - Housing - Social care needs - Advice on energy efficiency & fuel poverty - Assistance with form filling and replacing documents Please note we are unable to provide advice on immigration or consumer debt. We are available for appointments Monday - Friday, 9:30-5:30pm (closed 1-2pm for lunch) and for drop-ins on a first come, first served basis on Mondays and Tuesdays 10am-12:30pm and Thursdays 2-4:30pm. We are also able to do home visits for people who cannot get to our offices.		View Map
Fundays Holiday Playscheme	Fun Days Holiday Playscheme	12 Margravine Road, Hammersmith	W6 8HN	K&C and Hammersmith	[email protected]	0787 331 4417		We provide high quality childcare for children aged 3-12 years during school holidays. We are OFSTED registered and all of our staff hold enhanced DBS checks. We take the children out on trips each day around London.	Education / Play (children / young people)	View Map
Kensington Citizens Advice	Kensington Citizens Advice	2 Acklam Road	W10 5QZ	Across Kensington and Chelsea	[email protected]		http://citizensadvice.org.uk/local/kensington-chelsea (Main)	We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face. We're an independent charity and part of the Citizens Advice Network across England and Wales.	Information / Advice / Guidance	View Map
Food Bank	North Paddington Food Bank	416 Harrow Road	W9 2HX	K&C and Westminster	[email protected]	020 7266 3347	http://npfoodbank.org.uk/ (Main)	We provide food parcels to individuals or families in need. Most are referred to us by agencies but we try to help everyone who arrives at our door.	Support group	View Map
Drop-in emotional support	SMART (Saint Mary Abbots Rehabilitation and Training)	The Basement, 15 Gertrude Street	SW10 0JN	Across the tri-borough area	[email protected]	020 7376 4668	http://smartlondon.org.uk (Main)	We provide drop in sessions throughout the week, weekends and some evenings to provide peer and emotional support (non-clinical). This can be for anyone including community workers.	Support group	View Map
Information, Advice & Guidance - Royal Assoc for Deaf People	Royal Association for Deaf people (RAD)			Across the tri-borough area	[email protected]	0746 7914 132	http://royaldeaf.org.uk (Main)	We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic.	Information / Advice / Guidance	View Map
Community Engagement Services	Age UK Kensington & Chelsea	1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8969 9105	http://www.aukc.org.uk (Main)	We provide a wide range of volunteer-supported services which aim to connect people to their communities, combat isolation and help keep them independent in their own homes. These include: - Befriending - Regular one-to-one visits from a volunteer to provide companionship. - Escorting - Help from a volunteer to get out and about, including to doctors'/hospital appointments or to the shops. - Practical Help - Help with simple DIY tasks such as changing light bulbs and putting up shelves. - Escorted Shopping Trips - Trips to local supermarkets for people with reduced mobility. Minibuses pick up and drop off users at home. - Decluttering & Falls Prevention - Help with removing clutter and identifying hazards in the home which may cause a fall. - Group Befriending - A wide range of social groups and activities, including language classes, lunch clubs and concerts.		View Map
Sports Ground	Notting Hill Methodist Church			Across Kensington and Chelsea	[email protected]	0207 229 7728	http://www.nottinghillmethodistchurch.org (Main)	We own a field and nursery building on Kelfield Mews which is unused outside school term-time (and during term after 3pm) It could be used by a playgroup or children's activity group, has toilets, cooking facilities and lots of open space.		View Map
Pastoral support and prayer	St Andrew's Church	St Andrew's Church, Greyhound Road	W14 9X	Across Hammersmith	[email protected]	7956587176		We offer the opportunity to talk confidentially with a priest, and the priest will offer to pray		View Map
Counselling	NAZ	30 Blacks Road	W6 9DT	Across the tri-borough area	[email protected]	020 8834 0245	http://naz.org.uk (Main)	We offer counselling to people around any sexual health or sexuality issue. This could also include anything regarding to minority sexuality (e.g. where someone has returned to living with parents who are not ok with their sexuality) or living with HIV (e.g. where someone is living in conditions where medication could be seen by others). We offer 12 hour-long sessions over 12 weeks, subject to an assessment.	Counselling / Mentoring	View Map
Whole Family support/ Parenting programs	Total Family Coaching & Parenting CIC	Flat 7, Whitton, 89 King Henrys Road	NW3 3RE	Across the tri-borough area	[email protected]	0773 538 3846	http://totalfamilycoaching.co.uk (Main)	We offer an inclusive service for families, to help them take on the big problems in their lives using a whole family model. Our model introduces interactive group and individual activities to; • Build resilience, skills, self-efficiency, and capacity promoting adoptive coping skills and strategies • Deliver interventions that build positive family and interpersonal relationships • Promote sense of community, involvement, and belonging • Provide space and opportunity to discuss common problems, express concerns and provide mutual support • Deliver parenting groups - offering space to encourage effective communication and disciplining strategies to parents to promote positive parent/child relationships • Provide space where adults and children can safely engage in productive activities of educational, social, cultural and sport nature. Our combined expertise is working with families using a whole family model, tackling a variety of family issues like; parenting, domestic violence, bereavement, substance misuse, relationship breakdown, offending and ASB, poor school attendance and unemployment. We are a multi-lingual team offering services to ethnic minority and refugee young people and families in their own language.	Counselling / Mentoring	View Map
Support for Mental Health Carers	Kensington&ChelseaMentalHealthCarersAssociation	383 Canalside House Ladbroke Grove	W10 5AA	Across Kensington and Chelsea	[email protected]	0791 5852568		We offer advocacy for carers by carers. Monthly meetings "Weekly open office for information and support.		View Map
Reading to children	Doorstep Library	Doorstep Library Network, Dawes Road Hub, 20 Dawes Road	SW6 7EN	Hammersmith & Westminster	[email protected]	0776 932 0338	http://doorsteplibrary.org.uk (Main)	We have teams of highly trained volunteers who visit families at their homes in disadvantaged areas to read a story to the children and befriend the parents. Although we currently operate on specific estates in Hammersmith and Fulham and Westminster, on a temporary basis, until people are permanently housed, we could organise extra groups of volunteers to go to rest centres or other appropriate locations to run story time sessions with the children and parents, either during the day or in the evenings after school.		View Map
Donation and feeding centre	Anti-Tribalism Movement	ATM House, Market Approach, Shepherd's Bush	W12 8DD	K&C and Hammersmith	[email protected]	2035881880		We have received large donations from the public and we have been cooking for relatives of the victims and some of the victims to eat hot food especially during Iftar time. We have a big public fundraising event on the 9th of July here in Shepherd's Bush to bring together artists to perform and share their talent and creativity to heal the wounds and distress caused by this incident.		View Map
Second hand clothes	St Andrew's Church	St Andrew's Church, Greyhound Road	W14 9SX	Across Hammersmith	[email protected]	0795 658 7176	http://standrewsfulham.com (Main)	We have many boxes of decent second hand clothes available, some toiletries and baby supplies	Other	View Map
Meeting Space, Counselling Rooms	Notting Hill Methodist Church			Across Kensington and Chelsea	[email protected]	020 7229 7728	http://www.nottinghillmethodistchurch.org (Main)	We have lots of meeting space (including church seating), a medium-sized hall that is under-used, and several small rooms suitable for counselling (they are discreetly located in the building, comfortable, quiet...) or therapy sessions...		View Map
Legal and specalist services	Anti-Tribalism Movement	ATM House, Market Approach, Shepherd's Bush	W12 8DD	K&C and Hammersmith	[email protected]	020 3588 1880	http://theatm.org (Main)	We have legal experts within our premises supporting victims regarding their rights as well as other services including post-trauma support, mental health assistance, counseling, and support to rebuild their lives.	Information / Advice / Guidance	View Map
Clothing, general assistance	Notting Hill Methodist Church	49 Pages Lane	N10 1QB	Across Kensington and Chelsea	[email protected]	020 7229 7728		We have a small stock of new, sorted good quality clothes, though in the main we are able to buy clothes for Grenfell survivors/evacuees etc, and some modest grant aid.		View Map
Counselling	Relate London South West	1A Hill Street, Richmond, Surrey	TW9 1SX	K&C and Hammersmith	[email protected]	01302 347876	http://relatelondonsw.org (Main)	We can provide counselling services to adults, including couples, individuals, families. We also provide counselling services for children and young people aged 5-18 years old.	Counselling / Mentoring	View Map
Mediation	Calm Mediation	Unit 10, Berghem Mews, Blythe Road	W14 0HN	Across the tri-borough area	[email protected]	020 7603 4014	http://calmmediation.org (Main)	We can provide a community conversation with organisations and individual residents. A community conference involving Council, Community Safety team, Police and residents plus organisation which are affected. The objective will be to discuss the harm, diffuse tensions and agree on constructive actions for the future conflict resolution between individual and groups in dispute. Mediation helps people finding lasting solutions that meets their needs.	Advocacy / Representation	View Map
Free listening support/supervision for staff and volunteers of local organisations	Help Counselling Centre	57 Portobello Road, Notting Hill Gate	W11 3DB	Across the tri-borough area	[email protected]	020 7221 9974	http://helpcounselling.com (Main)	We can offer individual or group listening support and/or supervision to the staff and volunteers of local organisations who have been working with those affected by the fire. We can arrange to send counsellors to the organisation's premises or have people come to our centre at 57 Portobello Road.	Counselling / Mentoring	View Map
Alternative therapies	Munro Health	Office 4, Canalside House, 383 Ladbroke Grove	W10 5AA	Across the tri-borough area	[email protected]	07960 334133	http://munrohealth.com (Main)	We can offer half hour treatments in holistic massage, reflexology, acupuncture and healing	Health and Wellbeing	View Map
Facilitated support	SMART (Saint Mary Abbots Rehabilitation and Training)	The Basement, 15 Gertrude Street	SW10 0JN	Across the tri-borough area	[email protected]	020 7376 4668	http://smartlondon.org.uk (Main)	We can arrange to provide specific emotional support, advice, training, guidance, psycho-education and/or OTHER activities as required at our base address or within the community. This can range from talks at schools to sessions to support people needing time off work because of the disaster.		View Map
Free group information sessions for organisations	Help Counselling Centre			Across the tri-borough area	[email protected]	020 7221 9974	http://helpcounselling.com (Main)	We can also offer group information sessions about how to look after your emotional and mental health following a major incident at local organisations. Please contact Helen Stokes on 020 7221 9974 to discuss.		View Map
Variety	Latymer Community Church	116 Bramley Road	W10 6SU	Across Kensington and Chelsea	[email protected]	0795 0047443	http://latymer.org.uk (Main)	We are trying to respond to the needs which present themselves. We are working on getting counselling to be available to people impacted, prayer support. We are here for the long haul and will respond with whatever needs present themselves over the coming months and years.	Community / Social club	View Map
Financial support	St Andrew's Church	St Adnrew's Church, Greyhound Road	W14 9SX	Across Hammersmith	[email protected]	0795 658 7176	http://standrewsfulham.com (Main)	We are seeking to donate financial support directly to families who have been affected.		View Map
Community Lunch	The ClementJames Centre	The ClementJames Centre, 95 Sirdar Road	W11 4EQ	Across Kensington and Chelsea	[email protected]	020 7221 8810		We are in the process of setting up a community lunch on fridays - providing a chance for the community to come together in our beautiful garden. More details to follow.		View Map
Counselling	The ClementJames Centre	The ClementJames Centre, 95 Sirdar Road	W11 4EQ	Across Kensington and Chelsea	[email protected]	020 7221 8810	http://clementjames.org (Main)	We are in the process of putting in place counselling for children and adults affected by the Grenfell Tower fire. More details to follow.		View Map
Bilingual Communuity Advocacy Support	Midaye Somali Development Network	Unit 6, 7 Thorpe Close	W10 5XL	Across the tri-borough area	[email protected]	0208 969 7456		We are currently offering practical and emotional support to families and the community members affected. The service is outreach service which operates on the ground and in partnership with support centres by linking the effected members of the community to access maistream services as well as other available support services. We also run drop in service at our centre were community members can access for further support.	Community / Social club	View Map
Interpreting , emotional well-being support , advise and information , connection between the fire victim and social services.	Persian Care Centre	45 Walmer road	W11 4EY	Across the tri-borough area	[email protected]	0796 144 7116	http://www.persiancarecentre.com (Main)	We aim to facilitate the development of our service users physical and mental wellbeing particularly for those who are in supported housing and face language barriers and those who have less opportunity to meet new people and those who are the victim of Grenfell Tower disaster. Our service users have experienced degrees of loss and as they age further losses of a significant magnitude continue, for example, loss of friends, family, loss of employment, self-esteem and loss of community and as a result, they neglect their health and wellbeing due to isolation and depression. The aim of this service is to improve the psychological and physical wellbeing of Persian and other Farsi speaking people living locally, and to promote better understanding and tolerance between local people and Persian and other Farsi speakers. service users, increase involvement and social inclusion from people who face barriers to participation.	Community / Social club	View Map

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