| Name | Organisation delivering the service | Address | Post Code | Location | Email | Phone | Website (Main) | Service Description | Activities: | |
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| Young Hammersmith & Fulham Foundation | | | | | | | | | | ViewMap |
| Batty, Joe | | | | | [email protected] | | | | | ViewMap |
| Youth Action Alliance | | 202 Wornington Road | W10 5RE | | [email protected] | 020 8964 3147 | https://www.youthactionalliance.org/ (Main) | | Arts / Culture, Community / Social club, Counselling / Mentoring, Education / Play (children / young people), Health and Wellbeing, Personal development, Sports / Leisure | ViewMap |
| Family Befriending | Westminster Befriend a Family | 34 Buckingham Palace Rd | SW1W 0RE | | [email protected] | 020 7828 2765 | http://befriendafamily.co.uk (Main) | For families living in the borough of Westminster we are able to offer trained volunteers to support the family by visiting them in their home for 3 hours per week for between 6 to 12 months. The focus is on the areas identified by the family and may include emotional, practical, parenting support and signposting to other resources.
This service would be relevant to families that have been re-housed in Westminster. | Support group | ViewMap |
| Relocation Van Services for Grenfell Survivors | Westway Community Transport | | W10 5YG | | [email protected] | 020 8964 4928 | http://www.westwayct.org.uk (Main) | Westway CT is in the process of acquiring a goods van and employing a project co-ordinator to help the Grenfell Survivors relocate. Goods Van can be used to transport clothing and furniture items and can be driven by volunteers (Westway CT will co-ordinate a register of available volunteers and manage the booking process) or by the affected families/individuals booking it, providing they have a valid car licence. | | ViewMap |
| Sexual health information and HIV testing | NAZ | 30 Blacks Road, Hammersmith | W6 9DT | | [email protected] | 020 8741 1879 | | NAZ provides sexual health information and support to individuals 1-1, over the phone or by email. We also provide HIV and sexual health testing at our 30 Blacks Road office, and at outreach locations. | | ViewMap |
| Talkshops after care groups | Just Solutions 123... | | | | | | | To alleviate some of the client turnaround in our local NHS mental health service Just solutions 123... have developed Self Help Workshops: A series of 6 weekly programmes to build on self-confidence and provide continued maintenance of mental health and general pysical fitness and wellbeing.
These groups are more facilitator led with set goals; handouts and a personalised physical exercise programme for group members to complete and adapt as a part of their new healthy lifestyle. | | ViewMap |
| Youth Group | Migrants Organise | 2 Thorpe Close | W10 5XL | | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | The Youth Group meets once per week for a great variety of activities including sports activities, gardening, cinema, film-making workshops etc. It is for 18 – 25 years old. | Community / Social club | ViewMap |
| Grenfell Recovery & Wellbeing College Workshops | | | | | [email protected] | 020 3214 5686 | https://www.voluntarywork.org.uk/activities-2/grenfell-recovery-and-wellbeing-college-workshops/ (Main) | The Grenfell Health and Wellbeing Service is teaming up with the CNWL Recovery & Wellbeing College and Community Champions to offer a programme of free online workshops that focus on wellbeing. | | ViewMap |
| Cafe Caribe | Nubian Life Resource Centre Ltd | 50 Ellerslie Road | W12 7BW | Across Hammersmith | [email protected] | 020 8749 8017 | http://nubianlife.org.uk (Main) | Evening meals
We have an onsite catering team and can offer up to 50 people with an evening meal after 4pm. | Support group | ViewMap |
| Stay & Play Sessions | Ray's Playhouse | 247 Stephendale Road, Fulham | SW6 2PR | Across Hammersmith | [email protected] | 020 7371 9002 | http://raysplayhouse.org (Main) | Ray's Playhouse offer six stay and play session a week. Five sessions in the morning 9.30 - 12.00 Monday to Friday and an afternoon session on Tuesday 1.30pm - 3.30pm. | Education / Play (children / young people) | ViewMap |
| Finance, advocacy/advice/information, umbrella/resource body | Young Hammersmith & Fulham Foundation | Dawes Road Hub, 20 Dawes Rd, Fulham | SW6 7EN | Across Hammersmith | [email protected] | 07535 309343 | http://yhff.org.uk (Main) | We're here to support youth services and other organisations working with children & young people who live, learn, play or work in the borough. We do it via consortium fundraising, professional training, organisational development, commissioning of a small grants programme, unlocking venues for delivery of services and being a central hub for sector specific information and opportunities | Information / Advice / Guidance | ViewMap |
| Victim support through volunteers | Juliana Asthma Cause | The Hub, 20 Dawes Road Fulham | SW6 7EN | Across Hammersmith | [email protected] | 0744 883 0320 | http://julianaasthmacause.org.uk. (Main) | Some of our volunteers have visited Chelsea and Kensington hospital on several occassions. We also don't mind giving our time as volunteers to help in distribution of foods and some clothes to unfortunate victims. | Health and Wellbeing | ViewMap |
| Community Centre | Bishop Creighton House | 378 Lillie Road, Fulham | SW6 7PH | Across Hammersmith | [email protected] | 020 7385 9689 | http://creightonhouse.org (Main) | BCH runs a community centre and outreach services for older people (befriending, home safety and security, home adaptations, exercise and fitness) people with learning disabilities (mentoring, social activities, work opportunities) and families with children under five (home safety). | | ViewMap |
| Lunches | Age UK Hammersmith and Fulham | 105 Greyhound Rd | W6 8NJ | Across Hammersmith | [email protected] | | http://ageuk.org.uk/hammersmithandfulham (Main) | A home cooked two course meal in our centre with Sky TV and a gardnen, only for just £4. | Community / Social club | ViewMap |
| Second hand clothes | St Andrew's Church | St Andrew's Church, Greyhound Road | W14 9SX | Across Hammersmith | [email protected] | 0795 658 7176 | http://standrewsfulham.com (Main) | We have many boxes of decent second hand clothes available, some toiletries and baby supplies | Other | ViewMap |
| Financial support | St Andrew's Church | St Adnrew's Church, Greyhound Road | W14 9SX | Across Hammersmith | [email protected] | 0795 658 7176 | http://standrewsfulham.com (Main) | We are seeking to donate financial support directly to families who have been affected. | | ViewMap |
| Pastoral support and prayer | St Andrew's Church | St Andrew's Church, Greyhound Road | W14 9X | Across Hammersmith | [email protected] | 7956587176 | | We offer the opportunity to talk confidentially with a priest, and the priest will offer to pray | | ViewMap |
| Nova New Opportunities | Nova New Opportunities | 2 Thorpe Close | W10 5XL | Across London | | 020 8960 2488 | http://www.novanew.org.uk (Main) | | Education / Play (children / young people), Education / Training (adults), Information / Advice / Guidance, Personal development | ViewMap |
| Supporting unpaid carers | Carers Network | Beethoven Centre, Third Avenue | W10 4JL | Across London | [email protected] | 0208 960 3033 | http://carers-network.org.uk/ (Main) | Carers network supports unpaid carers in the following boroughs; Kensington and Chelsea, Westminster, Hammersmith and Fulham and the City of London.
Carers Assessment - All carers are entitled to an assessment of their needs, this is quite separate from the assessment of the person they care for.
A Carers Assessment enables carers to think about their needs and find out about any help available to them. The emphasis is on the carer assessing his/her own needs as no one knows these better than they do. Once an assessment has been complete a support plan will be put in place in order to meet those needs.
Carers Personal Budgets - A Carers Personal Budget is a council-run scheme in the Royal Borough of Kensington and Chelsea that will provide carers with a once-per-year direct payment to support them to have a break from their caring role.
Support for Carers – Our new Information, Advice and Guidance team will be providing regular drop in advice surgeries (no appointment needed) and a daily telephone advice line that will also be available one evening a month.
Former Carers Project - Carers Network’s Former Carers Project will support people whose caring role has come to an end. It is set up specifically to provide advice, guidance and support to former unpaid carers as they explore the viable options available to them after their caring role has ended. | Information / Advice / Guidance | ViewMap |
| English Classes | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | English class for Beginners
English class - Conversation | Education / Training (adults) | ViewMap |
| Football Group | Migrants Organise | 2 Thorpe close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | The Football Group meets once per week and it is open migrants and refugees who are isolated, struggle with mental health problems and do not have access to other opportunities to socialise and carry out physical activity. The aim of the group is to give vulnerable men an opportunity to feel less isolated, part of a community and develop social skills. | Sports / Leisure | ViewMap |
| Health and Well-being | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | Learning relaxation techniques and ways to improve sleep, it includes drawing painting and reading together. | Health and Wellbeing | ViewMap |
| Mentoring Programme | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964815 | http://www.migrantsorganise.org (Main) | The Mentoring Programme supports vulnerable migrants and refugees in London. It matches individuals with a volunteer mentor, who helps with the person’s needs i.e. practice the English language, improve social skills and help with general advice and support with housing matters, access to benefits and medical assistance etc. | Counselling / Mentoring | ViewMap |
| Poetry Group | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | The Poetry Group meets once per week to enjoy sharing stories, and reading and writing poems together. | Arts / Culture | ViewMap |
| Westway CT Volunteer Cars | Westway CT | 240 Acklam Road | W10 5YG | K&C and Westminster | [email protected] | 020 8964 1114 | http://westwayct.org.uk (Main) | The Volunteer Cars is a one-to-one service supported by volunteers. Members can pre-book transport to go where they need to including Clubs/Day Centres, Banks, Libraries, Places of Worship, Dentists or Doctors or to visit Friends and Relatives etc. PLEASE NOTE: Volunteer Drivers support this scheme so bookings are not guaranteed until confirmation.
Cost of trips (as of March 2022):
up to 1 mile - 2 miles = £2.20
up to 7 miles = £4.40
7 - 12 miles £8.80
12 - 20 miles = £16.00
More than 20 miles you will need to contact the team for an estimated cost
The majority of our volunteers use their cars, but we also have a few designated smaller vehicles in our overall fleet. Two of these cars are wheelchair accessible so that we can offer this service to members who cannot transfer from a wheelchair to a car seat. | Transport | ViewMap |
| Drop-in Service | Hestia Integrated Mental Health Service | The Grove Resource Centre, 1-9 St Mark's Road | W11 1RG | K&C and Westminster | [email protected] | 0207 221 0052 | http://Hestia.org (Main) | Relaxed friendly drop-in staffed with mental health support workers
Refreshments available free and support to contact services. Free use of telephone and internet.
In house counselling service available. | Counselling / Mentoring | ViewMap |
| Support groups in Mother Tongue languages | Mother Tongue Counselling Service, Wandsworth & Westminster Mind | Basement, Hopkinson House, 6 Osbert Street | SW1P 2QU | K&C and Westminster | [email protected] | 077 1563 6626 | http://www.mind.org.uk/mother-tongue-counselling.asp (Main) | Support groups facilitated by community workers, volunteers and Mental health professionals speaking Arabic (and/or Farsi) to people who have been affected directly or indirectly by the Grenfell incident. We are also able to arrange for various venues locally free of cost.
The groups will have an informal approach where people can come and talk about their experiences or feelings, and relate with each other, while offering peer support. The group will be supervised by a mental health professional, and subsequent signposting information will be provided. | Support group | ViewMap |
| Therapeutic support | African Women's Care | Canlside House, 383 Ladbroke Grove | W10 5AA | K&C and Westminster | [email protected] | 0209 9698389 | | Run drop-in therapeutic sessions at the Canalside House for the victims and their families to come and grieve in privacy with a hot cooked lunch. AWC also provides information and guidance including support by trained community volunteers who provides practical support and companionship. | Community / Social club | ViewMap |
| Juniors After School Club for 8-13s | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | http://avenues.org.uk (Main) | Games, cooking, arts and crafts, tea-time. | Arts / Culture | ViewMap |
| Food Bank | North Paddington Food Bank | 416 Harrow Road | W9 2HX | K&C and Westminster | [email protected] | 020 7266 3347 | http://npfoodbank.org.uk/ (Main) | We provide food parcels to individuals or families in need. Most are referred to us by agencies but we try to help everyone who arrives at our door. | Support group | ViewMap |
| Independent mental health advocacy | The Advocacy Project | 73 St Charles Square | W10 6EJ | K&C and Westminster | [email protected] | 0208 969 3000 | http://www.advocacyproject.org.uk (Main) | The Advocacy Project is a London based charity specialising in Advocacy and User Involvement. We work with people with learning disabilities, people using or wishing to use mental health services and older people. We provide free, independent and confidential advocacy and Independent Mental Health advocacy. (IMHA). | | ViewMap |
| Befriending | Home-Start Westminster | St Pauls Centre, 3 Rossmore Road | NW1 6NJ | K&C and Westminster | [email protected] | 0207 7241345 | http://www.homestartwestminster.co.uk (Main) | Home-Start Westminster offers emotional support, friendship and practical help to parents living in the Westminster, Kensington and Chelsea and Hammersmith areas with at least one child under five. We recruit and train volunteers who are usually parents themselves to visit families in their home once a week for a 2 hours to offer them informal, friendly and confidential support. The volunteers' aim to build a trusting relationship with the families to help them process their experiences, and support and encourage them to access specialist services where appropriate. Home-Start supports parents for as long as they need it as they grow in confidence, strengthen their relationships with their children and widen their links in the community. | | ViewMap |
| Hestia Recovery Outreach Service | Hestia Integrated Mental Health Service | The Grove Resource Centre, 1-9 St Marks Road | W11 1RG | K&C and Westminster | [email protected] | 020 7221 0052 | http://Hestia.org (Main) | Team of four mental health outreach workers available to meet with adults in the community impacted by the fire at Grenfell Tower.
Support is provided in the community where you are in the Hotels or homes in which people have been placed or provided in safe and confidential community settings.
Support to engage with support services, and to access the aid services available.
Support available in a number of community languages including Arabic, Farsi, and Yoruba. | | ViewMap |
| Speaking to staff who engage with affected service users | Mother Tongue Counselling Service, Wandsworth & Westminster Mind | | | K&C and Westminster | [email protected] | 0771 563 6626 | http://www.mind.org.uk/mother-tongue-counselling.asp (Main) | Mental health professionals and outreach leads can come and speak to the staff members for one hour on how to handle and deal with the emotional needs of their service users who have been affected by the tragedy. It will be an open session where the staff can ask questions, share difficult experiences they have had with any clients around the incident, and offer suggestions to each OTHER on how they have provided emotional support to contain the many different reactions of the people from the community. Signposting information and handy material will be provided which can be circulated widely. | | ViewMap |
| Youth Club for 13-19 year olds | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | http://avenues.org.uk (Main) | Music Studio, dance, fashion, design. | | ViewMap |
| Therapy | Home-Start Westminster | | | K&C and Westminster | [email protected] | 2077241345 | http://www.homestartwestminster.co.uk (Main) | Home-Start Westminster offers free confidential one to one therapy using trainee therapists on placement. | | ViewMap |
| Westway CT Mobility Scooter & Wheelchair Loan Service | Westway CT | 240 Acklam Road | W10 5YG | K&C and Westminster | [email protected] | 020 8960 8774 | https://westwayct.org.uk/services/rbkc-residents/mobility-scooters/ (Main) | Members can collect a mobility scooter to use to visit places of interest, meet friends for lunch or just enjoy the local scenery. We also have a number of wheelchairs available to rent. For more information call 020 8960 8774 weekdays between 1 pm – 4 pm to book your scooter. | | ViewMap |
| Girls only night for 8-16 year olds | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | | Arts & crafts, games, cooking and more | | ViewMap |
| Homework Club | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | | Homework and games | | ViewMap |
| Age UK At Home Domiciliary Care Service | Age UK Kensington & Chelsea | Unit 24, 10 Acklam Road | W10 5QZ | K&C and Westminster | [email protected] | 020 8960 8137 | https://www.ageuk.org.uk/kensingtonandchelsea/our-services/care-at-home-/ (Main) | With our At Home services you'll receive flexible, personalised care within the comfort of your own home.
Services we provide
-Food and groceries shopping
-Housekeeping, cleaning, and light domestic tasks
-Help prepare light meals
-Help to de-clutter or have seasonal a tidy up
-Change bedding and laundry
-Escort to appointments
-Collect your prescriptions, dry cleaning, help with paperwork or do your shopping (take you or go for you)
Please note we do not provide Personal Care
The above Practical Support list is by no means exhaustive. Our team can give you a helping hand with a variety of tasks. We would visit to discuss individual requirements, then assign care assistant who will visit on a regular basis to suit you, whether that is daily, a few times a week, weekly, fortnightly, monthly or as a one off.
Our Care Assistants:
-Are individually matched to customers based on needs assessment
-Are DBS and reference checked
-Receive safety guidance, training and PPE provided by Age UK Kensington and Chelsea
Who is it for?
The service is for adult residents of Kensington & Chelsea and Westminster aged 55 years and over, or who have physical and learning difficulties.
How much does it cost?
We charge £22 per hour for Practical Support at home, with no extra charges for weekends, and double charge for public holidays. Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.
Who do I contact?
Please contact the At Home team on 020 8960 8137 or email [email protected]. | | ViewMap |
| Summer Holiday Programme | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | | Various activities | | ViewMap |
| Queen's Park and Harrow Road Hub | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 7717201791 | | Activities for the over 50s | | ViewMap |
| Pop up play schemes on estates | Play Association | Broomhouse Ln, Fulham | SW6 3DP | Hammersmith & Westminster | [email protected] | 020 7736 3699 | http://playassociationhf.org (Main) | Play workers working as an outreach team providing sports ,arts and crafts and other games | Education / Play (children / young people) | ViewMap |
| Reading to children | Doorstep Library | Doorstep Library Network, Dawes Road Hub, 20 Dawes Road | SW6 7EN | Hammersmith & Westminster | [email protected] | 0776 932 0338 | http://doorsteplibrary.org.uk (Main) | We have teams of highly trained volunteers who visit families at their homes in disadvantaged areas to read a story to the children and befriend the parents. Although we currently operate on specific estates in Hammersmith and Fulham and Westminster, on a temporary basis, until people are permanently housed, we could organise extra groups of volunteers to go to rest centres or other appropriate locations to run story time sessions with the children and parents, either during the day or in the evenings after school. | | ViewMap |
| Break loneliness and reduce stress | Eritrean Lowlanders League | Dalgarno Community Centre, 1Webb Close | W10 5QB | K&C and Hammersmith | [email protected] | 0744 301 8398 | | Organise get to gather provide food and drink invite facilitator to give advice and answer questions. | Support group | ViewMap |
| Legal and specalist services | Anti-Tribalism Movement | ATM House, Market Approach, Shepherd's Bush | W12 8DD | K&C and Hammersmith | [email protected] | 020 3588 1880 | http://theatm.org (Main) | We have legal experts within our premises supporting victims regarding their rights as well as other services including post-trauma support, mental health assistance, counseling, and support to rebuild their lives. | Information / Advice / Guidance | ViewMap |
| Counselling | Relate London South West | 1A Hill Street, Richmond, Surrey | TW9 1SX | K&C and Hammersmith | [email protected] | 01302 347876 | http://relatelondonsw.org (Main) | We can provide counselling services to adults, including couples, individuals, families. We also provide counselling services for children and young people aged 5-18 years old. | Counselling / Mentoring | ViewMap |
| Fundays Holiday Playscheme | Fun Days Holiday Playscheme | 12 Margravine Road, Hammersmith | W6 8HN | K&C and Hammersmith | [email protected] | 0787 331 4417 | | We provide high quality childcare for children aged 3-12 years during school holidays. We are OFSTED registered and all of our staff hold enhanced DBS checks. We take the children out on trips each day around London. | Education / Play (children / young people) | ViewMap |
| Advice | Glass Door Homeless Charity | 155a King's Road | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | Our caseworkers are trained to advise on matters of jobs & housing. | Housing / Homelessness | ViewMap |