| Name | Organisation delivering the service | Address | Post Code | Location | Email | Phone | Website (Main) | Service Description | Activities: | |
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| Advice/Emotional Support for Armenians | Centre for Armenian Information & Advice | | | Across the tri-borough area | [email protected] | 0208 992 4621 | http://caia.org.uk (Main) | The CAIA provides confidential independent information and advice. Our Advice Worker is available on Mondays, Wednesdays, Thursdays and Friday from 9.00am-4.00pm.
Due to high demand for our services we ask that you book an appointment with us before attending to avoid any disappointment. You can do this by calling us on 020 8992 4621. Alternatively, you can email us or make an enquiry via our contact form and we will respond at the next available opportunity.
MAIN AREAS OF ADVICE PROVIDED
Immigration Issues – OISC Level 1
National Asylum Support Services
Housing
Welfare Benefits | Information / Advice / Guidance | ViewMap |
| LGBT hate crIme, domestic abuse and sexual violence advocacy | Galop | | | Across the tri-borough area | [email protected] | 0207 704 2040 | http://galop.org.uk (Main) | Support, advice and advocacy for lesbian, gay, bisexual and trans people facing hate crime, domestic abuse and sexual violence. | Support group | ViewMap |
| Housing Advice & Support for the LGBTQ+ Community | Stonewall Housing | 2a Leroy House, 436 Essex Road | | Across the tri-borough area | [email protected] | 0207 359 6242 | http://stonewallhousing.org (Main) | Stonewall Housing provides housing support for LGBTQ+ people in their own homes, supported housing for young LGBTQ+ people, as well as free, confidential housing advice for LGBTQ+ people of all ages in every London borough.
Telephone advice line (02073595767) is available 11.00am - 5.00pm each weekday , as well as weekly and monthly drop-in sessions. Local appointments and translation services available for people who have access requirements, please call the advice line or fill in a contact form on our website for further information. | Housing / Homelessness | ViewMap |
| Young Hammersmith & Fulham Foundation | | | | | | | | | | ViewMap |
| Information, Advice & Guidance - Royal Assoc for Deaf People | Royal Association for Deaf people (RAD) | | | Across the tri-borough area | [email protected] | 0746 7914 132 | http://royaldeaf.org.uk (Main) | We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic. | Information / Advice / Guidance | ViewMap |
| Sports Ground | Notting Hill Methodist Church | | | Across Kensington and Chelsea | [email protected] | 0207 229 7728 | http://www.nottinghillmethodistchurch.org (Main) | We own a field and nursery building on Kelfield Mews which is unused outside school term-time (and during term after 3pm)
It could be used by a playgroup or children's activity group, has toilets, cooking facilities and lots of open space. | | ViewMap |
| Support at Home | British Red Cross | | | Across the tri-borough area | [email protected] | | http://http://www.redcross.org.uk/ (Main) | Going home after a stay in hospital can often be an unsettling experience. British Red Cross helps people over the age of 60 living in Kensington & Chelsea, Westminster, Hammersmith and Fulham to settle back into their homes. After an initial assessment, you can expect up to 4 home visits over a 4 week period. We will work with you to ensure we meet your individual wishes and preferences.
Examples of what we can provide:
> accompaniment to and from outpatient and GP appointments
> friendly chats and company
> prescription collection
> light food and drink preparation
> collecting or assisting with shopping
> light cleaning
> help with paying household bills and form filling
> help to access benefits and entitlements
> going for walks or using public transport
> help to access other social and community services
> telephone support. | | ViewMap |
| Careers guidance and employability support | Epic CIC | | | Across Kensington and Chelsea | [email protected] | 0773 9317690 | http://epiccic.org.uk/ (Main) | Advice and guidance to support sustained progression into education, employment and training, as well as entrepreneurship. Our careers advisers can support with CV writing, job searches, applications, interview skills and presentation. We are also delivering an incentivised ESF programme for unemployed young people where young people over 16 years of age can receive vouchers for sign-up, progression and sustainment. | | ViewMap |
| Free group information sessions for organisations | Help Counselling Centre | | | Across the tri-borough area | [email protected] | 020 7221 9974 | http://helpcounselling.com (Main) | We can also offer group information sessions about how to look after your emotional and mental health following a major incident at local organisations.
Please contact Helen Stokes on 020 7221 9974 to discuss. | | ViewMap |
| Meeting Space, Counselling Rooms | Notting Hill Methodist Church | | | Across Kensington and Chelsea | [email protected] | 020 7229 7728 | http://www.nottinghillmethodistchurch.org (Main) | We have lots of meeting space (including church seating), a medium-sized hall that is under-used, and several small rooms suitable for counselling (they are discreetly located in the building, comfortable, quiet...) or therapy sessions... | | ViewMap |
| Speaking to staff who engage with affected service users | Mother Tongue Counselling Service, Wandsworth & Westminster Mind | | | K&C and Westminster | [email protected] | 0771 563 6626 | http://www.mind.org.uk/mother-tongue-counselling.asp (Main) | Mental health professionals and outreach leads can come and speak to the staff members for one hour on how to handle and deal with the emotional needs of their service users who have been affected by the tragedy. It will be an open session where the staff can ask questions, share difficult experiences they have had with any clients around the incident, and offer suggestions to each OTHER on how they have provided emotional support to contain the many different reactions of the people from the community. Signposting information and handy material will be provided which can be circulated widely. | | ViewMap |
| Therapy | Home-Start Westminster | | | K&C and Westminster | [email protected] | 2077241345 | http://www.homestartwestminster.co.uk (Main) | Home-Start Westminster offers free confidential one to one therapy using trainee therapists on placement. | | ViewMap |
| Talkshops after care groups | Just Solutions 123... | | | | | | | To alleviate some of the client turnaround in our local NHS mental health service Just solutions 123... have developed Self Help Workshops: A series of 6 weekly programmes to build on self-confidence and provide continued maintenance of mental health and general pysical fitness and wellbeing.
These groups are more facilitator led with set goals; handouts and a personalised physical exercise programme for group members to complete and adapt as a part of their new healthy lifestyle. | | ViewMap |
| Turn2us grants search | Turn2us | | | Across the tri-borough area | | | | Online Grants Search tool, providing details of over 3,000 charitable funds for individuals in financial hardship. People can search the grants database, based on their needs and circumstances to find a charity fund who they can approach for support. | | ViewMap |
| Signposting for grant funding and support serives | Westway Trust | | | Across Kensington and Chelsea | [email protected] | 020 8962 5720 | | www.westway.org/grenfell | | ViewMap |
| Older People's Groups | Iraqi Community Association | | | Across the tri-borough area | [email protected] | 0207 023 2650 | | Two weekly older people's groups to bring members of the Iraqi and Arabic-speaking community together.
Mondays in Camden: Castlehaven Community Association, 21 Castlehaven Road, London, NW1 8RU (12.30 - 3.00pm)
Tuesdays in Hammersmith: Grove Neighbourhood Centre, 7 Bradmore Park Road, London W6 0DT (12.30 - 3.00pm)
Entry £1 plus optional meal £2 | | ViewMap |
| Batty, Joe | | | | | [email protected] | | | | | ViewMap |
| Grenfell Recovery & Wellbeing College Workshops | | | | | [email protected] | 020 3214 5686 | https://www.voluntarywork.org.uk/activities-2/grenfell-recovery-and-wellbeing-college-workshops/ (Main) | The Grenfell Health and Wellbeing Service is teaming up with the CNWL Recovery & Wellbeing College and Community Champions to offer a programme of free online workshops that focus on wellbeing. | | ViewMap |
| Counselling for children, young people and their families | Place2Be | 13/14 Angel Gate, 326 City Road | EC1V 2PT | Across the tri-borough area | [email protected] | 07712 321925 | http://place2be.org.uk (Main) | Place2Be is a national children's charity offering counselling in schools and children's centres for children, young people and their families. We also offer support and psycho-education for teachers and school staff. We are already working in schools known to be affected directly by the Grenfell Tower tragedy, including Kensington Aldridge Academy and Ark Burlington Danes, and we have increased our provision to ensure we have extra professional support in these schools. We are also working in other schools in the area. | Counselling / Mentoring | ViewMap |
| Mentoring | Active Successful Engagement (ASÉ) CIC | Active Successful Engagement, c/o Archer Associates, 1 Olympic Way, Wembley, Middx | HA0 9NP | Across the tri-borough area | [email protected] | 0203 670 5088 | http://http://www.asecic.org.uk (Main) | ASÉ is a Community Interest Company (CIC), Limited by Guarantee - not for profit organisation. Our service covers the West London tri-boroughs.
ASÉ is committed to embracing diversity, empowering and transforming individuals and communities to reduce inequalities and poverty.
Our mentoring approach enables our mentees to address challenges linked to emotional and social development. Our person centred approach enables our mentees to unlock their personal barriers and seek solutions for personal growth and change.
Our vision, through our mentoring programmes and delivery, is to provide high quality and effective tailored mentoring. Our approach is holistic and we focus on the individual journey to support change through facing challenges. | | ViewMap |
| Clothing, general assistance | Notting Hill Methodist Church | 49 Pages Lane | N10 1QB | Across Kensington and Chelsea | [email protected] | 020 7229 7728 | | We have a small stock of new, sorted good quality clothes, though in the main we are able to buy clothes for Grenfell survivors/evacuees etc, and some modest grant aid. | | ViewMap |
| Mental Health | Pamodzi | 54-56 Phoenix Road | NW1 1ES | Across the tri-borough area | [email protected] | 020 8840 3900 | http://pamodzinfo.org (Main) | Encouraging and making sure people access counselling services. Most people are experiencing anxiety, depression, anger, fear etc but are not in a position to recognise this as well as the impact this has on their wellbeing short and long term. We can carry out assessments and make sure they access counselling services including offering emotional support as part of our service. | Health and Wellbeing | ViewMap |
| LGBTQ+ Youth Network / Mentoring | Mosaic LGBT Youth Centre | c/o West Euston Partnership, 29-31 Hampstead Rd | NW1 3JA | Across the tri-borough area | [email protected] | 0755 0124393 | http://www.mosaicyouth.org.uk (Main) | LGBT+ Youth Network for young persons age 13 - 19 who identify as Lesbian, Gay, Bisexual and Transgender or are questioning their sexuality and/or gender. | | ViewMap |
| Befriending | Home-Start Westminster | St Pauls Centre, 3 Rossmore Road | NW1 6NJ | K&C and Westminster | [email protected] | 0207 7241345 | http://www.homestartwestminster.co.uk (Main) | Home-Start Westminster offers emotional support, friendship and practical help to parents living in the Westminster, Kensington and Chelsea and Hammersmith areas with at least one child under five. We recruit and train volunteers who are usually parents themselves to visit families in their home once a week for a 2 hours to offer them informal, friendly and confidential support. The volunteers' aim to build a trusting relationship with the families to help them process their experiences, and support and encourage them to access specialist services where appropriate. Home-Start supports parents for as long as they need it as they grow in confidence, strengthen their relationships with their children and widen their links in the community. | | ViewMap |
| Helpline | Sickle Cell Society | Sickle Cell Society, 54 Station Road | NW10 4UA | Across the tri-borough area | [email protected] | 208 961 7795 | http://sicklecellsociety.org (Main) | We understand that sickle cell disorders uniquely affect people, and can manifest into a range of further conditions. We also understand that a sickle cell disorder affects the wider social support network. That’s why we support any individual affected by sickle cell, including family members, friends, employers, teachers and healthcare professionals. The topics we cover include:
-Managing a sickle cell disorder
- Social and welfare issues
- Health and education provision
- Housing and benefits entitlement
- Employment support
- Emotional support
- Advocacy
- Accessing services
- Signposting to external agencies and support groups | Health and Wellbeing | ViewMap |
| The Mayhew Animal Home | The Mayhew Animal Home | Trenmar Gardens, | NW10 6BJ | Across the tri-borough area | [email protected] | 020 8962 8000 | http://themayhew.org (Main) | | Other | ViewMap |
| TheraPaws | The Mayhew Animal Home | Trenmar Gardens | NW10 6BJ | Across the tri-borough area | [email protected] | 020 8962 8004 | | TheraPaws is a visiting animal therapy programme delivered by The Mayhew Animal Home. We recognise the benefits that dogs can make to the sick, vulnerable, lonely and stressed. Although we concentrate on delivering our programme to the elderly, those suffering from dementia and/or isolated individuals, The Mayhew would like to offer the service to the Emergency Services that have experienced such tragedy and witnessed terrible scenes whilst responding so heroically to the Grenfell Fire. | | ViewMap |
| Whole Family support/ Parenting programs | Total Family Coaching & Parenting CIC | Flat 7, Whitton, 89 King Henrys Road | NW3 3RE | Across the tri-borough area | [email protected] | 0773 538 3846 | http://totalfamilycoaching.co.uk (Main) | We offer an inclusive service for families, to help them take on the big problems in their lives using a whole family model. Our model introduces interactive group and individual activities to;
• Build resilience, skills, self-efficiency, and capacity promoting adoptive coping skills and strategies
• Deliver interventions that build positive family and interpersonal relationships
• Promote sense of community, involvement, and belonging
• Provide space and opportunity to discuss common problems, express concerns and provide mutual support
• Deliver parenting groups - offering space to encourage effective communication and disciplining strategies to parents to promote positive parent/child relationships
• Provide space where adults and children can safely engage in productive activities of educational, social, cultural and sport nature.
Our combined expertise is working with families using a whole family model, tackling a variety of family issues like; parenting, domestic violence, bereavement, substance misuse, relationship breakdown, offending and ASB, poor school attendance and unemployment.
We are a multi-lingual team offering services to ethnic minority and refugee young people and families in their own language. | Counselling / Mentoring | ViewMap |
| I am like you | Total Family Coaching & Parenting CIC | Flat 7, Whitton, 89 King Henrys Road | NW3 3RE | Across the tri-borough area | [email protected] | 0750 846 3181 | http://totalfamilycoaching.co.uk (Main) | Coaching and mentoring group and individual sessions for young people of ethnic minority and refugee backgrounds, delivered in their mOTHER tongue if and when needed.
" I am Like You" 10 week identity and integration program for young people of ethnic minority and refugee backgrounds.
“My dangerous loverboy”- sexual exploitation awareness program for vulnerable young people.
Teen talk - group sessions for young people to help them learn effective ways to having difficult conversations with parents, carers and OTHER adults in their life. | | ViewMap |
| Refugee families support service | Total Family Coaching & Parenting CIC | 7 Whitton, King Henry's Road | NW3 3RE | Across the tri-borough area | [email protected] | 7841778588 | | Total Family Coaching works to reduce the trauma and enhance the well-being of refugees by offering psycho-social support to individuals and families living in refugee camps or following their settlement in the UK. A core value of our work includes respecting the humanity and dignity of all people.
Our past experience in this area includes working in refugee camps in Greece, to;
- Increase the resilience of and reduce the levels of trauma experienced by refugees through psycho-social support.
-Liaise with OTHER agencies operating in the refugee camps, offering our expertise for psycho-social care, and ensuring our services are coordinated with OTHER agencies.
Offer training and supervision to volunteers, to enhance their understanding of and capacity to engage with traumatised refugees, as well as offering opportunities to debrief and reflect.
TFC draws on the founding team’s extensive personal and professional experience of both living as refugees and of working cross-culturally with people who have been traumatised by migration, political conflict and torture. We also draw on our vast experience of providing training and support for health care professionals. | | ViewMap |
| Drop-in emotional support | SMART (Saint Mary Abbots Rehabilitation and Training) | The Basement, 15 Gertrude Street | SW10 0JN | Across the tri-borough area | [email protected] | 020 7376 4668 | http://smartlondon.org.uk (Main) | We provide drop in sessions throughout the week, weekends and some evenings to provide peer and emotional support (non-clinical). This can be for anyone including community workers. | Support group | ViewMap |
| Counselling and Therapy | West London Action for Children | 15 Gertrude Street | SW10 0JN | K&C and Hammersmith | [email protected] | 020 7352 1155 | http://wlac.org.uk (Main) | West London Action for Children offers free and confidential help to families, parents, young people and children. We work with low-income families with children under the age of 19 who live in the London boroughs of Hammersmith & Fulham and Kensington & Chelsea.
We offer one-to-one counselling, family therapy and parenting groups. We also provide counselling in schools and run school-based children's groups.
We provide on-site childcare so we can look after children whilst their parent receives a service from us. We can provide short, medium and long-term support. We accept both self and professional referrals. Our referral form can be downloaded from our website: https://www.wlac.org.uk/?page_id=326 | Counselling / Mentoring | ViewMap |
| Facilitated support | SMART (Saint Mary Abbots Rehabilitation and Training) | The Basement, 15 Gertrude Street | SW10 0JN | Across the tri-borough area | [email protected] | 020 7376 4668 | http://smartlondon.org.uk (Main) | We can arrange to provide specific emotional support, advice, training, guidance, psycho-education and/or OTHER activities as required at our base address or within the community. This can range from talks at schools to sessions to support people needing time off work because of the disaster. | | ViewMap |
| The Happiness Corner | Vittoria De Meo | 44 Redcliffe Square, Kensington | SW10 9HQ | Across the tri-borough area | [email protected] | 0750 7482146 | | A unique approach to building resilience through the use of peer support and other inspirational techniques. | Other | ViewMap |
| Support groups in Mother Tongue languages | Mother Tongue Counselling Service, Wandsworth & Westminster Mind | Basement, Hopkinson House, 6 Osbert Street | SW1P 2QU | K&C and Westminster | [email protected] | 077 1563 6626 | http://www.mind.org.uk/mother-tongue-counselling.asp (Main) | Support groups facilitated by community workers, volunteers and Mental health professionals speaking Arabic (and/or Farsi) to people who have been affected directly or indirectly by the Grenfell incident. We are also able to arrange for various venues locally free of cost.
The groups will have an informal approach where people can come and talk about their experiences or feelings, and relate with each other, while offering peer support. The group will be supervised by a mental health professional, and subsequent signposting information will be provided. | Support group | ViewMap |
| Family Befriending | Westminster Befriend a Family | 34 Buckingham Palace Rd | SW1W 0RE | | [email protected] | 020 7828 2765 | http://befriendafamily.co.uk (Main) | For families living in the borough of Westminster we are able to offer trained volunteers to support the family by visiting them in their home for 3 hours per week for between 6 to 12 months. The focus is on the areas identified by the family and may include emotional, practical, parenting support and signposting to other resources.
This service would be relevant to families that have been re-housed in Westminster. | Support group | ViewMap |
| Worship and Pastoral Care | Church of England | 146 Sloane Street | SW1X 9BZ | Across Kensington and Chelsea | [email protected] | 0207 730 7270 | http://holytrinitysloanesquare.co.uk (Main) | Morning Prayer 9am Mon-Sat
Holy Communion - 1pm Wednesday and 8.30am Sunday
Eucharist - 6.30pm Tues-Thurs
Healing Eucharist - 1st Tuesday of every month at 6.30pm
Sung Eucharist with Junior Church 11am every Sunday
Choral Evensong and Benediction 6pm every Sunday
We also offer home communion and pastoral care.
We are all day, every day. | Support group | ViewMap |
| Advice | Glass Door Homeless Charity | 155a King's Road | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | Our caseworkers are trained to advise on matters of jobs & housing. | Housing / Homelessness | ViewMap |
| Homeless drop-in | Chelsea Methodist Church | 155a Kings Road, Chelsea | SW3 5TX | Across Kensington and Chelsea | [email protected] | 020 7352 9305 | http://chelseamethodist.org.uk (Main) | Drop-in with access to Glass Dorr Caseworkers to give advice.
Showers and limited laundry | Information / Advice / Guidance | ViewMap |
| Laundry services | Glass Door Homeless Charity | 155a Kings Road, Chelsea | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | We provide laundry services for people who are homeless or precariously housed. | | ViewMap |
| Jigsaw - a stay and play service | West London Action for Children | Chelsea Methodist Church, 155A King's Rd, Chelsea | SW3 5TX | Across the tri-borough area | [email protected] | 020 7352 1155 | http://wlac.org.uk (Main) | Jigsaw is the name WLAC’s “stay and play” service for children aged under five and their parents/main carer.
‘Jigsaw’ provides a range of activities across the three school terms including arts and crafts, music, dance, play and stories and a sit-down lunch. There are also special presentations on a wide range of topics including nutrition, child development and baby massage. Run in partnership with the Chelsea Methodist Church, this drop-in service provides an open door for parents and children in an accessible and spacious environment.
Every Wednesday 11:00am - 2:30pm during Term Time only.
More info including our current programme: https://www.wlac.org.uk/?page_id=1297 | | ViewMap |
| Clothing bank | Glass Door Homeless Charity | 155a King's Road | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | | We provide second hand clothes and new underwear/socks for those in need. | | ViewMap |
| Generalist advice | Nucleus LAC | 298 Old Brompton Rd, Earls Court | SW5 9JF | Across Kensington and Chelsea | [email protected] | 0796 042 2018 | http://nucleus.org.uk (Main) | Advice and assistance across social welfare law : benefits , debt , housing , family , immigration, employment. | Information / Advice / Guidance | ViewMap |
| Pro Bono Solicitor Service | Nucleus LAC | 298 Old Brompton Rd, Earls Court | SW5 9JF | Across the tri-borough area | [email protected] | 0796 0422018 | http://nucleus.org.uk (Main) | Pro Bono interviews with volunteer solicitors: immigration , debt , will probate , landlord and tenant, family. | | ViewMap |
| Employment advice | Nucleus LAC | 298 Old Brompton Rd, Earls Court | SW5 9JF | Across the tri-borough area | [email protected] | 7960422018 | | Advice and assistance to tribunal level for employment under CFA | | ViewMap |
| Surplus food | Plan Zheroes | 1A Nevern Place | SW5 9NR | Across the tri-borough area | [email protected] | 0743 686 4186 | http://planzheroes.org (Main) | Plan Zheroes facilitates the redistribution of surplus food from businesses to charities and community groups. We would not be able to distribute food directly to individuals or families but rather to local groups who are providing meals or food boxes. Any group can access food donations via our free online platform by creating an account at planzheroes.org. | Other | ViewMap |
| Stay & Play Sessions | Ray's Playhouse | 247 Stephendale Road, Fulham | SW6 2PR | Across Hammersmith | [email protected] | 020 7371 9002 | http://raysplayhouse.org (Main) | Ray's Playhouse offer six stay and play session a week. Five sessions in the morning 9.30 - 12.00 Monday to Friday and an afternoon session on Tuesday 1.30pm - 3.30pm. | Education / Play (children / young people) | ViewMap |
| Baby clinic | Ray's Playhouse | 247 Stephendale Road, Fulham | SW6 2PR | K&C and Hammersmith | [email protected] | 0207 371 9002 | http://raysplayhouse.org (Main) | Baby weighing and advice session every Wednesday afternoon 1.00pm to 2.30pm. | | ViewMap |
| Football Fun | Ray's Playhouse | 247 Stephendale road, Fulham | SW6 2PR | K&C and Hammersmith | [email protected] | 020 7371 9002 | | Football coaching session for the over 2's. A chance for toddlers to join in group sport activity and to develop key skills such as turn taking, sharing , hand eye coordination, listening and communications etc. Sessions take place every Friday 1.00pm - 2.00pm every Friday during term time only. | | ViewMap |
| Pop up play schemes on estates | Play Association | Broomhouse Ln, Fulham | SW6 3DP | Hammersmith & Westminster | [email protected] | 020 7736 3699 | http://playassociationhf.org (Main) | Play workers working as an outreach team providing sports ,arts and crafts and other games | Education / Play (children / young people) | ViewMap |