| Name | Organisation delivering the service | Address | Post Code | Location | Email | Phone | Website (Main) | Service Description | Activities: | |
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| Advice/Emotional Support for Armenians | Centre for Armenian Information & Advice | | | Across the tri-borough area | [email protected] | 0208 992 4621 | http://caia.org.uk (Main) | The CAIA provides confidential independent information and advice. Our Advice Worker is available on Mondays, Wednesdays, Thursdays and Friday from 9.00am-4.00pm.
Due to high demand for our services we ask that you book an appointment with us before attending to avoid any disappointment. You can do this by calling us on 020 8992 4621. Alternatively, you can email us or make an enquiry via our contact form and we will respond at the next available opportunity.
MAIN AREAS OF ADVICE PROVIDED
Immigration Issues – OISC Level 1
National Asylum Support Services
Housing
Welfare Benefits | Information / Advice / Guidance | ViewMap |
| LGBT hate crIme, domestic abuse and sexual violence advocacy | Galop | | | Across the tri-borough area | [email protected] | 0207 704 2040 | http://galop.org.uk (Main) | Support, advice and advocacy for lesbian, gay, bisexual and trans people facing hate crime, domestic abuse and sexual violence. | Support group | ViewMap |
| Young Hammersmith & Fulham Foundation | | | | | | | | | | ViewMap |
| Information, Advice & Guidance - Royal Assoc for Deaf People | Royal Association for Deaf people (RAD) | | | Across the tri-borough area | [email protected] | 0746 7914 132 | http://royaldeaf.org.uk (Main) | We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic. | Information / Advice / Guidance | ViewMap |
| Sports Ground | Notting Hill Methodist Church | | | Across Kensington and Chelsea | [email protected] | 0207 229 7728 | http://www.nottinghillmethodistchurch.org (Main) | We own a field and nursery building on Kelfield Mews which is unused outside school term-time (and during term after 3pm)
It could be used by a playgroup or children's activity group, has toilets, cooking facilities and lots of open space. | | ViewMap |
| Relocation Van Services for Grenfell Survivors | Westway Community Transport | | W10 5YG | | [email protected] | 020 8964 4928 | http://www.westwayct.org.uk (Main) | Westway CT is in the process of acquiring a goods van and employing a project co-ordinator to help the Grenfell Survivors relocate. Goods Van can be used to transport clothing and furniture items and can be driven by volunteers (Westway CT will co-ordinate a register of available volunteers and manage the booking process) or by the affected families/individuals booking it, providing they have a valid car licence. | | ViewMap |
| Support at Home | British Red Cross | | | Across the tri-borough area | [email protected] | | http://http://www.redcross.org.uk/ (Main) | Going home after a stay in hospital can often be an unsettling experience. British Red Cross helps people over the age of 60 living in Kensington & Chelsea, Westminster, Hammersmith and Fulham to settle back into their homes. After an initial assessment, you can expect up to 4 home visits over a 4 week period. We will work with you to ensure we meet your individual wishes and preferences.
Examples of what we can provide:
> accompaniment to and from outpatient and GP appointments
> friendly chats and company
> prescription collection
> light food and drink preparation
> collecting or assisting with shopping
> light cleaning
> help with paying household bills and form filling
> help to access benefits and entitlements
> going for walks or using public transport
> help to access other social and community services
> telephone support. | | ViewMap |
| One to One Befriending | Octavia Foundation | | W10 5BN | Across Kensington and Chelsea | [email protected] | 0208 354 5532 | https://www.octaviafoundation.org.uk/our_work/older_and_vulnerable_people/befriending (Main) | One to one befriending offers a safe space to have a chat with one of our volunteers on a weekly basis for a minimum of six months.
The service provides emotional support for people whilst promoting independence and reducing isolation. | | ViewMap |
| Careers guidance and employability support | Epic CIC | | | Across Kensington and Chelsea | [email protected] | 0773 9317690 | http://epiccic.org.uk/ (Main) | Advice and guidance to support sustained progression into education, employment and training, as well as entrepreneurship. Our careers advisers can support with CV writing, job searches, applications, interview skills and presentation. We are also delivering an incentivised ESF programme for unemployed young people where young people over 16 years of age can receive vouchers for sign-up, progression and sustainment. | | ViewMap |
| Free group information sessions for organisations | Help Counselling Centre | | | Across the tri-borough area | [email protected] | 020 7221 9974 | http://helpcounselling.com (Main) | We can also offer group information sessions about how to look after your emotional and mental health following a major incident at local organisations.
Please contact Helen Stokes on 020 7221 9974 to discuss. | | ViewMap |
| Meeting Space, Counselling Rooms | Notting Hill Methodist Church | | | Across Kensington and Chelsea | [email protected] | 020 7229 7728 | http://www.nottinghillmethodistchurch.org (Main) | We have lots of meeting space (including church seating), a medium-sized hall that is under-used, and several small rooms suitable for counselling (they are discreetly located in the building, comfortable, quiet...) or therapy sessions... | | ViewMap |
| Speaking to staff who engage with affected service users | Mother Tongue Counselling Service, Wandsworth & Westminster Mind | | | K&C and Westminster | [email protected] | 0771 563 6626 | http://www.mind.org.uk/mother-tongue-counselling.asp (Main) | Mental health professionals and outreach leads can come and speak to the staff members for one hour on how to handle and deal with the emotional needs of their service users who have been affected by the tragedy. It will be an open session where the staff can ask questions, share difficult experiences they have had with any clients around the incident, and offer suggestions to each OTHER on how they have provided emotional support to contain the many different reactions of the people from the community. Signposting information and handy material will be provided which can be circulated widely. | | ViewMap |
| Group Befriending | Octavia Foundation | | W10 5BN | Across Kensington and Chelsea | [email protected] | 0208 354 5532 | http://www.octaviafoundation.org.uk (Main) | Group Befriending offers a space in the community to share experiences and ideas with OTHER local peoples. It is an opportunity to meet and build friendships with people. Refreshments and transport can be provided. | | ViewMap |
| Therapy | Home-Start Westminster | | | K&C and Westminster | [email protected] | 2077241345 | http://www.homestartwestminster.co.uk (Main) | Home-Start Westminster offers free confidential one to one therapy using trainee therapists on placement. | | ViewMap |
| Talkshops after care groups | Just Solutions 123... | | | | | | | To alleviate some of the client turnaround in our local NHS mental health service Just solutions 123... have developed Self Help Workshops: A series of 6 weekly programmes to build on self-confidence and provide continued maintenance of mental health and general pysical fitness and wellbeing.
These groups are more facilitator led with set goals; handouts and a personalised physical exercise programme for group members to complete and adapt as a part of their new healthy lifestyle. | | ViewMap |
| Turn2us grants search | Turn2us | | | Across the tri-borough area | | | | Online Grants Search tool, providing details of over 3,000 charitable funds for individuals in financial hardship. People can search the grants database, based on their needs and circumstances to find a charity fund who they can approach for support. | | ViewMap |
| Signposting for grant funding and support serives | Westway Trust | | | Across Kensington and Chelsea | [email protected] | 020 8962 5720 | | www.westway.org/grenfell | | ViewMap |
| Older People's Groups | Iraqi Community Association | | | Across the tri-borough area | [email protected] | 0207 023 2650 | | Two weekly older people's groups to bring members of the Iraqi and Arabic-speaking community together.
Mondays in Camden: Castlehaven Community Association, 21 Castlehaven Road, London, NW1 8RU (12.30 - 3.00pm)
Tuesdays in Hammersmith: Grove Neighbourhood Centre, 7 Bradmore Park Road, London W6 0DT (12.30 - 3.00pm)
Entry £1 plus optional meal £2 | | ViewMap |
| Batty, Joe | | | | | [email protected] | | | | | ViewMap |
| Grenfell Recovery & Wellbeing College Workshops | | | | | [email protected] | 020 3214 5686 | https://www.voluntarywork.org.uk/activities-2/grenfell-recovery-and-wellbeing-college-workshops/ (Main) | The Grenfell Health and Wellbeing Service is teaming up with the CNWL Recovery & Wellbeing College and Community Champions to offer a programme of free online workshops that focus on wellbeing. | | ViewMap |
| Westway Trust | | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 02089625720 | http://www.westway.org (Main) | | Arts / Culture, Community / Social club, Education / Training (adults), Information / Advice / Guidance, Infrastructure Support, Sports / Leisure | ViewMap |
| Space for activites/events/community meetings etc | Westway Trust | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 020 8962 5720 | http://www.westway.org (Main) | http://www.westway.org/estate | | ViewMap |
| Information & Advice | Age UK Kensington & Chelsea | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 020 8969 9105 | http://www.aukc.org.uk (Main) | We provide information & advice services to people aged 55 and over, as well as their families, carers and helpers. The services are free of charge, impartial and independent. We can provide assistance with a number of issues including:
- Welfare benefits
- Health & disabilities
- Housing
- Social care needs
- Advice on energy efficiency & fuel poverty
- Assistance with form filling and replacing documents
Please note we are unable to provide advice on immigration or consumer debt.
We are available for appointments Monday - Friday, 9:30-5:30pm (closed 1-2pm for lunch) and for drop-ins on a first come, first served basis on Mondays and Tuesdays 10am-12:30pm and Thursdays 2-4:30pm.
We are also able to do home visits for people who cannot get to our offices. | | ViewMap |
| Free summer holiday activities for young local people | Westway Trust | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 020 8962 5720 | http://www.westway.org (Main) | www.westway.org/summerfun | | ViewMap |
| Community Engagement Services | Age UK Kensington & Chelsea | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 020 8969 9105 | http://www.aukc.org.uk (Main) | We provide a wide range of volunteer-supported services which aim to connect people to their communities, combat isolation and help keep them independent in their own homes.
These include:
- Befriending - Regular one-to-one visits from a volunteer to provide companionship.
- Escorting - Help from a volunteer to get out and about, including to doctors'/hospital appointments or to the shops.
- Practical Help - Help with simple DIY tasks such as changing light bulbs and putting up shelves.
- Escorted Shopping Trips - Trips to local supermarkets for people with reduced mobility. Minibuses pick up and drop off users at home.
- Decluttering & Falls Prevention - Help with removing clutter and identifying hazards in the home which may cause a fall.
- Group Befriending - A wide range of social groups and activities, including language classes, lunch clubs and concerts. | | ViewMap |
| Community Centre | Dalgarno Trust | 1 Webb Close | W10 5QB | Across the tri-borough area | [email protected] | 020 8969 6300 | http://www.dalgarnotrust.org.uk (Main) | The Dalgarno Trust offers a wide range of services to the local community through its Healthworks, VIP and Community Champions programmes. We have a youth programme as well as a weekly foodbank (Thursdays). | | ViewMap |
| Mentoring Service for children and young people | Baraka Community Association | 10 Canal Side House 383 Ladbroke Grove | W10 5AA | Across the tri-borough area | [email protected] | 0208 964 0606 | | We will provide one to one and group sessions for children 12 - 16 and young people. This service will be delivered by young volunteers from Baraka Community Association whom children and young people will be able to relate to them, and have good understanding about issues they are facing after the recent fire disaster. | | ViewMap |
| Outreach work to families and children affected by Grenfell Tower Fire directly or in directly | Baraka Community Association | 10 Canal Side House, 383 LadbrokeGrove | W10 5AA | Across the tri-borough area | [email protected] | 020 8964 0606 | http://barakacommunityassociation.com (Main) | Staff and Volunteers will make visits to families and children in different locations ie temporary accommodation or family friends they are staying with or supporting them. We will provide meeting place away from the area including Baraka resource Centre, Canalside House meeting room.
Baraka Staff and volunteers will provide interpretation and translation were required, we will also sign post other service provider and accompany them if requested. | Community / Social club | ViewMap |
| Short breaks, day trips and residentials | Baraka Community Association | 10 Canal Side, House 383, Ladbroke Grove | W10 5AA | Across the tri-borough area | | 020 8964 0606 | http://barakacommunityassociation.com (Main) | We will provide short breaks for families and children, day trips and Residential trips to outdoor activity Centres , in particular Hindleap Warren in east Sussex. | | ViewMap |
| Take Time to Talk | Venture Community Association | 103a Wornington Rd | W10 5YB | Across Kensington and Chelsea | [email protected] | 020 8960 3234 | http://www.venturecentre.org.uk (Main) | After the recent tragedy of Grenfell the community as a whole has been deeply affected. We have all been affected in different ways but what is fairly common is the need to share and talk about what has happened and the impact it is having on us and our families.
Talk time to talk to is holding weekly sessions at Venture Centre every Thursday from 10am-12pm, there is no need for an appointment just turn up.
This is not structured counselling but it is a supported conversion from a member of the IAPT team.
This is for anyone whether they have been directly or indirectly affected by Grenfell to come along and have a 1 to 1 chat | | ViewMap |
| Summer Adventure Play | Venture Community Association | 103a Wornington Rd | W10 5YB | Across Kensington and Chelsea | [email protected] | 020 8960 3234 | http://www.venturecentre.org.uk (Main) | Packed summer programme of activities for 5-15 year olds.
Completely free
refer to website for details | | ViewMap |
| Lunches | Age UK Hammersmith and Fulham | 105 Greyhound Rd | W6 8NJ | Across Hammersmith | [email protected] | | http://ageuk.org.uk/hammersmithandfulham (Main) | A home cooked two course meal in our centre with Sky TV and a gardnen, only for just £4. | Community / Social club | ViewMap |
| Variety | Latymer Community Church | 116 Bramley Road | W10 6SU | Across Kensington and Chelsea | [email protected] | 0795 0047443 | http://latymer.org.uk (Main) | We are trying to respond to the needs which present themselves. We are working on getting counselling to be available to people impacted, prayer support. We are here for the long haul and will respond with whatever needs present themselves over the coming months and years. | Community / Social club | ViewMap |
| Fundays Holiday Playscheme | Fun Days Holiday Playscheme | 12 Margravine Road, Hammersmith | W6 8HN | K&C and Hammersmith | [email protected] | 0787 331 4417 | | We provide high quality childcare for children aged 3-12 years during school holidays. We are OFSTED registered and all of our staff hold enhanced DBS checks. We take the children out on trips each day around London. | Education / Play (children / young people) | ViewMap |
| Counselling for children, young people and their families | Place2Be | 13/14 Angel Gate, 326 City Road | EC1V 2PT | Across the tri-borough area | [email protected] | 07712 321925 | http://place2be.org.uk (Main) | Place2Be is a national children's charity offering counselling in schools and children's centres for children, young people and their families. We also offer support and psycho-education for teachers and school staff. We are already working in schools known to be affected directly by the Grenfell Tower tragedy, including Kensington Aldridge Academy and Ark Burlington Danes, and we have increased our provision to ensure we have extra professional support in these schools. We are also working in other schools in the area. | Counselling / Mentoring | ViewMap |
| Worship and Pastoral Care | Church of England | 146 Sloane Street | SW1X 9BZ | Across Kensington and Chelsea | [email protected] | 0207 730 7270 | http://holytrinitysloanesquare.co.uk (Main) | Morning Prayer 9am Mon-Sat
Holy Communion - 1pm Wednesday and 8.30am Sunday
Eucharist - 6.30pm Tues-Thurs
Healing Eucharist - 1st Tuesday of every month at 6.30pm
Sung Eucharist with Junior Church 11am every Sunday
Choral Evensong and Benediction 6pm every Sunday
We also offer home communion and pastoral care.
We are all day, every day. | Support group | ViewMap |
| Counselling and Therapy | West London Action for Children | 15 Gertrude Street | SW10 0JN | K&C and Hammersmith | [email protected] | 020 7352 1155 | http://wlac.org.uk (Main) | West London Action for Children offers free and confidential help to families, parents, young people and children. We work with low-income families with children under the age of 19 who live in the London boroughs of Hammersmith & Fulham and Kensington & Chelsea.
We offer one-to-one counselling, family therapy and parenting groups. We also provide counselling in schools and run school-based children's groups.
We provide on-site childcare so we can look after children whilst their parent receives a service from us. We can provide short, medium and long-term support. We accept both self and professional referrals. Our referral form can be downloaded from our website: https://www.wlac.org.uk/?page_id=326 | Counselling / Mentoring | ViewMap |
| Advice | Glass Door Homeless Charity | 155a King's Road | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | Our caseworkers are trained to advise on matters of jobs & housing. | Housing / Homelessness | ViewMap |
| Clothing bank | Glass Door Homeless Charity | 155a King's Road | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | | We provide second hand clothes and new underwear/socks for those in need. | | ViewMap |
| Homeless drop-in | Chelsea Methodist Church | 155a Kings Road, Chelsea | SW3 5TX | Across Kensington and Chelsea | [email protected] | 020 7352 9305 | http://chelseamethodist.org.uk (Main) | Drop-in with access to Glass Dorr Caseworkers to give advice.
Showers and limited laundry | Information / Advice / Guidance | ViewMap |
| Laundry services | Glass Door Homeless Charity | 155a Kings Road, Chelsea | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | We provide laundry services for people who are homeless or precariously housed. | | ViewMap |
| Westpoint-Sustainable Community Development | | 165 Holland Park Avenue | W11 4TL | At neighbourhood level within K&C | | | http://www.westpointcommunity.org.uk (Main) | | Community safety / Crime reduction, Counselling / Mentoring, Education / Play (children / young people), Education / Training (adults), Health and Wellbeing, Information / Advice / Guidance, Personal development, Sports / Leisure | ViewMap |
| Youth Club sessions | The Harrow Club W11 | 187, Freston Rd | W10 6TH | K&C and Hammersmith | [email protected] | 0208 969 2528 | http://www.harrowclubw10.org (Main) | The Harrow Club, and its three satellite youth clubs in housing estates in Hammersmith and Fulham, target young people who are disadvantaged and socially excluded, providing personal development programmes via high quality youth work and recreational and educational activities, to improve self-confidence and broaden opportunities. Assistance is given to help young people through the difficult transition from childhood to adulthood, a turbulent time for many, made more so when experiencing high levels of poverty, poor health and unemployment. It offers a fun programme of activities in a safe, supportive and inclusive environment for its members and is a trusted and much valued community resource. The Clubs currently have a membership of over 1800 young people, mainly between the ages of 8 to 25 that attracts an average of 35 attendees at any one session. The Harrow Clubs have has been awarded the London Youth Quality Mark, Gold Level which “demonstrates the organisation is a centre of excellence providing the best possible service for young people”.
At the core of the work of the Harrow Club, a dynamic social education programme is in place which is tailor made to the needs of the young people it serves. Activities include an ABA accredited boxing club, football clubs, arts and crafts, music production and residential programmes (for many this is the only opportunity members get to leave central London), with a large emphasis placed on fun. Clubs are in place for both junior and senior members, and there is a weekly girls only session (which means girls from the large East African Muslim community locally can attend). In addition to generic youth work programming, targeted work is carried out regarding employment help and advice, and workshops regularly take place that are relevant to the needs and concerns of members – cyber bullying, and pressures relating to sex, gang membership and drugs and alcohol. | | ViewMap |
| West London Zone | West London Zone | 187a Freston Road | W10 6TH | K&C and Hammersmith | [email protected] | 020 7998 4044 | http://westlondonzone.org/ (Main) | West London Zone manages a partnership of local charities, so that we can match children with individually tailored support on a case by case basis: academic tutoring, mental health support, and sport/fitness sessions. Each child/family is provided with a 'Link Worker', who provides ongoing positive reinforcement to the child, maintains parental involvement, and works hands-on to make sure the support is as effective.
To read our statement on Grenfell Tower, and how we are hoping to adapt our work as a response, please visit our website: http://westlondonzone.org/statement-on-grenfell-tower/ | | ViewMap |
| drop in centre | Making Communities Work & Grow | 19 Golborne Road | W10 5NY | Across Kensington and Chelsea | [email protected] | 020 8969 0722 | | MCWG will be open throughout the summer period, young people can come in for various activities and get advice.
Outreach work at Ladbroke grove station every Tuesday, giving advice and support to young people.
We will be there from 2.30 to 6pm during and after the school run, so we can have a chat with the young people passing, they are also welcome to take leaflets etc.
We will be handing out sweets/chocolates/soft drinks
Thursdays, we will be doing boxersize for the young people.
Fridays, parent’s coffee mornings which will be a chance for our regulars to invite some of the parents who have been affected, we have invited practitioners from mental health and social services to come and give advice.
Taking the young people to day trips either to seaside and theme parks | | ViewMap |
| Counselling | Relate London South West | 1A Hill Street, Richmond, Surrey | TW9 1SX | K&C and Hammersmith | [email protected] | 01302 347876 | http://relatelondonsw.org (Main) | We can provide counselling services to adults, including couples, individuals, families. We also provide counselling services for children and young people aged 5-18 years old. | Counselling / Mentoring | ViewMap |
| Surplus food | Plan Zheroes | 1A Nevern Place | SW5 9NR | Across the tri-borough area | [email protected] | 0743 686 4186 | http://planzheroes.org (Main) | Plan Zheroes facilitates the redistribution of surplus food from businesses to charities and community groups. We would not be able to distribute food directly to individuals or families but rather to local groups who are providing meals or food boxes. Any group can access food donations via our free online platform by creating an account at planzheroes.org. | Other | ViewMap |
| Targeted youth support key work | Epic CIC | 1st Floor, 36C Oxford Gardens, | W10 5UQ | Across Kensington and Chelsea | [email protected] | 0771 4563254 | http://epiccic.org.uk/ (Main) | Holistic Key Work support for vulnerable young people aged 13-25, delivered through 121s , group work and positive activities as needed. Target group specialisms include LAC/care Leavers, young offenders, serious youth violence, Young women with risky behaviours, teenage mothers, homeless young people, those at risk of NEET (youth unemployment) and hidden harm. Referral forms are available on our website. | Support group | ViewMap |
| Kensington Citizens Advice | Kensington Citizens Advice | 2 Acklam Road | W10 5QZ | Across Kensington and Chelsea | [email protected] | | http://citizensadvice.org.uk/local/kensington-chelsea (Main) | We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity and part of the Citizens Advice Network across England and Wales. | Information / Advice / Guidance | ViewMap |
| Advice and representation | Citizens Advice Kensington & Chelsea | 2 Acklam Road | W10 5QZ | Across Kensington and Chelsea | | 020 8962 3485 | http://www.citizensadvice.org.uk/local/kensington-chelsea/ (Main) | Free, confidential and impartial advice on a wide range of issues including specialist help with housing, employment, welfare benefits, and consumer problems. The help we provide ranges from filling in forms to making representations to departments on behalf of clients. | | ViewMap |