| Name | Organisation delivering the service | Address | Post Code | Location | Email | Phone | Website (Main) | Service Description | Activities: | |
---|
| Westway CT Volunteer Cars | Westway CT | 240 Acklam Road | W10 5YG | K&C and Westminster | [email protected] | 020 8964 1114 | http://westwayct.org.uk (Main) | The Volunteer Cars is a one-to-one service supported by volunteers. Members can pre-book transport to go where they need to including Clubs/Day Centres, Banks, Libraries, Places of Worship, Dentists or Doctors or to visit Friends and Relatives etc. PLEASE NOTE: Volunteer Drivers support this scheme so bookings are not guaranteed until confirmation.
Cost of trips (as of March 2022):
up to 1 mile - 2 miles = £2.20
up to 7 miles = £4.40
7 - 12 miles £8.80
12 - 20 miles = £16.00
More than 20 miles you will need to contact the team for an estimated cost
The majority of our volunteers use their cars, but we also have a few designated smaller vehicles in our overall fleet. Two of these cars are wheelchair accessible so that we can offer this service to members who cannot transfer from a wheelchair to a car seat. | Transport | ViewMap |
| Break loneliness and reduce stress | Eritrean Lowlanders League | Dalgarno Community Centre, 1Webb Close | W10 5QB | K&C and Hammersmith | [email protected] | 0744 301 8398 | | Organise get to gather provide food and drink invite facilitator to give advice and answer questions. | Support group | ViewMap |
| Targeted youth support key work | Epic CIC | 1st Floor, 36C Oxford Gardens, | W10 5UQ | Across Kensington and Chelsea | [email protected] | 0771 4563254 | http://epiccic.org.uk/ (Main) | Holistic Key Work support for vulnerable young people aged 13-25, delivered through 121s , group work and positive activities as needed. Target group specialisms include LAC/care Leavers, young offenders, serious youth violence, Young women with risky behaviours, teenage mothers, homeless young people, those at risk of NEET (youth unemployment) and hidden harm. Referral forms are available on our website. | Support group | ViewMap |
| Worship and Pastoral Care | Church of England | 146 Sloane Street | SW1X 9BZ | Across Kensington and Chelsea | [email protected] | 0207 730 7270 | http://holytrinitysloanesquare.co.uk (Main) | Morning Prayer 9am Mon-Sat
Holy Communion - 1pm Wednesday and 8.30am Sunday
Eucharist - 6.30pm Tues-Thurs
Healing Eucharist - 1st Tuesday of every month at 6.30pm
Sung Eucharist with Junior Church 11am every Sunday
Choral Evensong and Benediction 6pm every Sunday
We also offer home communion and pastoral care.
We are all day, every day. | Support group | ViewMap |
| Cafe Caribe | Nubian Life Resource Centre Ltd | 50 Ellerslie Road | W12 7BW | Across Hammersmith | [email protected] | 020 8749 8017 | http://nubianlife.org.uk (Main) | Evening meals
We have an onsite catering team and can offer up to 50 people with an evening meal after 4pm. | Support group | ViewMap |
| Food redistribution | City Harvest | Unit 22, Acton Park, The Vale | W3 7QE | Across the tri-borough area | [email protected] | 0207 041 8491 | http://cityharvest.org.uk (Main) | City Harvest uses a refrigerated fleet of vans to collect surplus, in-date food from businesses including supermarkets, restaurants and manufacturers and distributes to more than 100 charities throughout London. If any non-profit serving vulnerable people needs free food deliveries, please contact City Harvest and we will try to arrange to include them on our route. | Support group | ViewMap |
| LGBT hate crIme, domestic abuse and sexual violence advocacy | Galop | | | Across the tri-borough area | [email protected] | 0207 704 2040 | http://galop.org.uk (Main) | Support, advice and advocacy for lesbian, gay, bisexual and trans people facing hate crime, domestic abuse and sexual violence. | Support group | ViewMap |
| Drop-in emotional support | SMART (Saint Mary Abbots Rehabilitation and Training) | The Basement, 15 Gertrude Street | SW10 0JN | Across the tri-borough area | [email protected] | 020 7376 4668 | http://smartlondon.org.uk (Main) | We provide drop in sessions throughout the week, weekends and some evenings to provide peer and emotional support (non-clinical). This can be for anyone including community workers. | Support group | ViewMap |
| Support groups in Mother Tongue languages | Mother Tongue Counselling Service, Wandsworth & Westminster Mind | Basement, Hopkinson House, 6 Osbert Street | SW1P 2QU | K&C and Westminster | [email protected] | 077 1563 6626 | http://www.mind.org.uk/mother-tongue-counselling.asp (Main) | Support groups facilitated by community workers, volunteers and Mental health professionals speaking Arabic (and/or Farsi) to people who have been affected directly or indirectly by the Grenfell incident. We are also able to arrange for various venues locally free of cost.
The groups will have an informal approach where people can come and talk about their experiences or feelings, and relate with each other, while offering peer support. The group will be supervised by a mental health professional, and subsequent signposting information will be provided. | Support group | ViewMap |
| Family Befriending | Westminster Befriend a Family | 34 Buckingham Palace Rd | SW1W 0RE | | [email protected] | 020 7828 2765 | http://befriendafamily.co.uk (Main) | For families living in the borough of Westminster we are able to offer trained volunteers to support the family by visiting them in their home for 3 hours per week for between 6 to 12 months. The focus is on the areas identified by the family and may include emotional, practical, parenting support and signposting to other resources.
This service would be relevant to families that have been re-housed in Westminster. | Support group | ViewMap |
| Food Bank | North Paddington Food Bank | 416 Harrow Road | W9 2HX | K&C and Westminster | [email protected] | 020 7266 3347 | http://npfoodbank.org.uk/ (Main) | We provide food parcels to individuals or families in need. Most are referred to us by agencies but we try to help everyone who arrives at our door. | Support group | ViewMap |
| Young Men's Group Personal Training Sessions | Youth Action Alliance | Youth Action Alliance, 202 Wornington Road | W10 5RE | Across Kensington and Chelsea | [email protected] | 0752 584 5721 | | Action Alliance have teamed up with W10 Performance to offer group personal training sessions at their training gym in Kensal Road. Taking place every Tuesday from 2-3pm we can offer up to 6 places for 6 weeks of training with the possibility of extension depending on commitment and progress.
These sessions are aimed at increasing overall health and fitness as well as reducing stress. We also hope these sessions will be a way to get young people out and about and doing something different and positive.
All young people will also be offered voluntary holistic advice and support around any key areas of their life e.g. education/employment, housing, health.
Priority will be given to young men aged 15-18 who are not in education or employment and live in RBKC but please refer anyone you think will benefit. Youth Action Alliance is also setting up its weekly girls night every Wednesday from 4-7pm.
Activities will be based on what the group wants and will include a mix of creative, interactive, fun and educational activities.
The group will also be a safe space to access support from peers and trained staff to help to deal with fears and concerns. | Sports / Leisure | ViewMap |
| Football Group | Migrants Organise | 2 Thorpe close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | The Football Group meets once per week and it is open migrants and refugees who are isolated, struggle with mental health problems and do not have access to other opportunities to socialise and carry out physical activity. The aim of the group is to give vulnerable men an opportunity to feel less isolated, part of a community and develop social skills. | Sports / Leisure | ViewMap |
| Skills development and community support | Nova New Opportunities | 2 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 07456 580462 | http://www.novanew.org.uk/ (Main) | Developing the skills, confidence and potential of committed and motivated individuals since 1983. Nova is a registered charity that provides a vital stepping stone for over 1,400 disadvantaged residents of North Kensington each year. | Personal development | ViewMap |
| Surplus food | Plan Zheroes | 1A Nevern Place | SW5 9NR | Across the tri-borough area | [email protected] | 0743 686 4186 | http://planzheroes.org (Main) | Plan Zheroes facilitates the redistribution of surplus food from businesses to charities and community groups. We would not be able to distribute food directly to individuals or families but rather to local groups who are providing meals or food boxes. Any group can access food donations via our free online platform by creating an account at planzheroes.org. | Other | ViewMap |
| The Happiness Corner | Vittoria De Meo | 44 Redcliffe Square, Kensington | SW10 9HQ | Across the tri-borough area | [email protected] | 0750 7482146 | | A unique approach to building resilience through the use of peer support and other inspirational techniques. | Other | ViewMap |
| The Mayhew Animal Home | The Mayhew Animal Home | Trenmar Gardens, | NW10 6BJ | Across the tri-borough area | [email protected] | 020 8962 8000 | http://themayhew.org (Main) | | Other | ViewMap |
| Second hand clothes | St Andrew's Church | St Andrew's Church, Greyhound Road | W14 9SX | Across Hammersmith | [email protected] | 0795 658 7176 | http://standrewsfulham.com (Main) | We have many boxes of decent second hand clothes available, some toiletries and baby supplies | Other | ViewMap |
| Turn2us Response Fund | Turn2us | 200 Shepherds Bush Road, Hammersmith | W6 7NL | Across Kensington and Chelsea | [email protected] | | http://www.turn2us.org.uk (Main) | Direct grants to individuals/families who previously lived in the Grenfell Towers and those displaced from Lancaster West Estate due to the fire. Simple one page application form available from the emergency centres. | Other | ViewMap |
| Westway CT | | Westway CT | W10 5YG | Across the tri-borough area | [email protected] | 020 8964 4928 | http://www.westwayct.org.uk (Main) | | Infrastructure Support, Transport | ViewMap |
| Generalist advice | Nucleus LAC | 298 Old Brompton Rd, Earls Court | SW5 9JF | Across Kensington and Chelsea | [email protected] | 0796 042 2018 | http://nucleus.org.uk (Main) | Advice and assistance across social welfare law : benefits , debt , housing , family , immigration, employment. | Information / Advice / Guidance | ViewMap |
| Advice/Emotional Support for Armenians | Centre for Armenian Information & Advice | | | Across the tri-borough area | [email protected] | 0208 992 4621 | http://caia.org.uk (Main) | The CAIA provides confidential independent information and advice. Our Advice Worker is available on Mondays, Wednesdays, Thursdays and Friday from 9.00am-4.00pm.
Due to high demand for our services we ask that you book an appointment with us before attending to avoid any disappointment. You can do this by calling us on 020 8992 4621. Alternatively, you can email us or make an enquiry via our contact form and we will respond at the next available opportunity.
MAIN AREAS OF ADVICE PROVIDED
Immigration Issues – OISC Level 1
National Asylum Support Services
Housing
Welfare Benefits | Information / Advice / Guidance | ViewMap |
| Legal and specalist services | Anti-Tribalism Movement | ATM House, Market Approach, Shepherd's Bush | W12 8DD | K&C and Hammersmith | [email protected] | 020 3588 1880 | http://theatm.org (Main) | We have legal experts within our premises supporting victims regarding their rights as well as other services including post-trauma support, mental health assistance, counseling, and support to rebuild their lives. | Information / Advice / Guidance | ViewMap |
| Debt Advice and Budgeting Courses | Crosslight Advice | HTB Brompton Road | SW7 1JA | Across the tri-borough area | [email protected] | 0207 052 0318 | http://crosslightadvice.org (Main) | Crosslight Advice is an independent charity which works to combat poverty and hardship caused by the burden of unmanageable debt and lack of financial capability. Our service is completely free, and we offer comprehensive debt advice, money education, practical assistance, and ongoing support to anyone who needs it, regardless of background or circumstances. | Information / Advice / Guidance | ViewMap |
| Finance, advocacy/advice/information, umbrella/resource body | Young Hammersmith & Fulham Foundation | Dawes Road Hub, 20 Dawes Rd, Fulham | SW6 7EN | Across Hammersmith | [email protected] | 07535 309343 | http://yhff.org.uk (Main) | We're here to support youth services and other organisations working with children & young people who live, learn, play or work in the borough. We do it via consortium fundraising, professional training, organisational development, commissioning of a small grants programme, unlocking venues for delivery of services and being a central hub for sector specific information and opportunities | Information / Advice / Guidance | ViewMap |
| Information, Advice & Guidance - Royal Assoc for Deaf People | Royal Association for Deaf people (RAD) | | | Across the tri-borough area | [email protected] | 0746 7914 132 | http://royaldeaf.org.uk (Main) | We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic. | Information / Advice / Guidance | ViewMap |
| Homeless drop-in | Chelsea Methodist Church | 155a Kings Road, Chelsea | SW3 5TX | Across Kensington and Chelsea | [email protected] | 020 7352 9305 | http://chelseamethodist.org.uk (Main) | Drop-in with access to Glass Dorr Caseworkers to give advice.
Showers and limited laundry | Information / Advice / Guidance | ViewMap |
| Legal Advice | Iraqi Community Association | Unit 1 Cavell House, 233 Wood Lane | W12 0HL | Across the tri-borough area | [email protected] | 020 7023 2650 | http://iraqiassociation.org (Main) | Legal advice on immigration and citizenship. | Information / Advice / Guidance | ViewMap |
| Kensington Citizens Advice | Kensington Citizens Advice | 2 Acklam Road | W10 5QZ | Across Kensington and Chelsea | [email protected] | | http://citizensadvice.org.uk/local/kensington-chelsea (Main) | We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity and part of the Citizens Advice Network across England and Wales. | Information / Advice / Guidance | ViewMap |
| Free legal advice drop-in for the Grenfell community. | North Kensington Law Centre | Unit 13, Baseline Business Studios, Whitchurch Rd | W11 4AT | Across Kensington and Chelsea | [email protected] | 020 8969 747 | http://nklc.co.uk (Main) | Daily drop-in (Monday-Friday) offering free legal advice on housing, benefits, community care, employment, immigration, bereavement, compensation and more. | Information / Advice / Guidance | ViewMap |
| Information, advice and advocacy | WestPoint-SCD | Norland House 9 Queensdale Crescent | W11 4TL. | K&C and Hammersmith | [email protected] | 020 7603 4832 | http://westpointcommunity.org.uk (Main) | We will provide Information, advice and advocacy to support the core efforts to reach out to isolated and traumatised members of the Grenfell Tower community and offer advice and guidance around health/wellbeing, social welfare and housing. Drop-in general information and assistance and making referrals for further assistance and help for more professional and appropriate local agencies. | Information / Advice / Guidance | ViewMap |
| Supporting unpaid carers | Carers Network | Beethoven Centre, Third Avenue | W10 4JL | Across London | [email protected] | 0208 960 3033 | http://carers-network.org.uk/ (Main) | Carers network supports unpaid carers in the following boroughs; Kensington and Chelsea, Westminster, Hammersmith and Fulham and the City of London.
Carers Assessment - All carers are entitled to an assessment of their needs, this is quite separate from the assessment of the person they care for.
A Carers Assessment enables carers to think about their needs and find out about any help available to them. The emphasis is on the carer assessing his/her own needs as no one knows these better than they do. Once an assessment has been complete a support plan will be put in place in order to meet those needs.
Carers Personal Budgets - A Carers Personal Budget is a council-run scheme in the Royal Borough of Kensington and Chelsea that will provide carers with a once-per-year direct payment to support them to have a break from their caring role.
Support for Carers – Our new Information, Advice and Guidance team will be providing regular drop in advice surgeries (no appointment needed) and a daily telephone advice line that will also be available one evening a month.
Former Carers Project - Carers Network’s Former Carers Project will support people whose caring role has come to an end. It is set up specifically to provide advice, guidance and support to former unpaid carers as they explore the viable options available to them after their caring role has ended. | Information / Advice / Guidance | ViewMap |
| Housing Advice & Support for the LGBTQ+ Community | Stonewall Housing | 2a Leroy House, 436 Essex Road | | Across the tri-borough area | [email protected] | 0207 359 6242 | http://stonewallhousing.org (Main) | Stonewall Housing provides housing support for LGBTQ+ people in their own homes, supported housing for young LGBTQ+ people, as well as free, confidential housing advice for LGBTQ+ people of all ages in every London borough.
Telephone advice line (02073595767) is available 11.00am - 5.00pm each weekday , as well as weekly and monthly drop-in sessions. Local appointments and translation services available for people who have access requirements, please call the advice line or fill in a contact form on our website for further information. | Housing / Homelessness | ViewMap |
| Advice | Glass Door Homeless Charity | 155a King's Road | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | Our caseworkers are trained to advise on matters of jobs & housing. | Housing / Homelessness | ViewMap |
| Helpline | Sickle Cell Society | Sickle Cell Society, 54 Station Road | NW10 4UA | Across the tri-borough area | [email protected] | 208 961 7795 | http://sicklecellsociety.org (Main) | We understand that sickle cell disorders uniquely affect people, and can manifest into a range of further conditions. We also understand that a sickle cell disorder affects the wider social support network. That’s why we support any individual affected by sickle cell, including family members, friends, employers, teachers and healthcare professionals. The topics we cover include:
-Managing a sickle cell disorder
- Social and welfare issues
- Health and education provision
- Housing and benefits entitlement
- Employment support
- Emotional support
- Advocacy
- Accessing services
- Signposting to external agencies and support groups | Health and Wellbeing | ViewMap |
| Mental Health | Pamodzi | 54-56 Phoenix Road | NW1 1ES | Across the tri-borough area | [email protected] | 020 8840 3900 | http://pamodzinfo.org (Main) | Encouraging and making sure people access counselling services. Most people are experiencing anxiety, depression, anger, fear etc but are not in a position to recognise this as well as the impact this has on their wellbeing short and long term. We can carry out assessments and make sure they access counselling services including offering emotional support as part of our service. | Health and Wellbeing | ViewMap |
| Victim support through volunteers | Juliana Asthma Cause | The Hub, 20 Dawes Road Fulham | SW6 7EN | Across Hammersmith | [email protected] | 0744 883 0320 | http://julianaasthmacause.org.uk. (Main) | Some of our volunteers have visited Chelsea and Kensington hospital on several occassions. We also don't mind giving our time as volunteers to help in distribution of foods and some clothes to unfortunate victims. | Health and Wellbeing | ViewMap |
| Social worker support, advocacy and casework | Cara Trust | 240 Lancaster Rd | W11 4AH | Across the tri-borough area | [email protected] | 020 7243 6147 | http://caralife.com (Main) | Specialist & Confidential social work team support - covering advocacy and casework issues - for people living with HIV. We are already supporting one Grenfell Tower resident with this. | Health and Wellbeing | ViewMap |
| Advice on respiratory condition through smoke inhalation | Breathe Easy Westminster | Ada Court, 10-16 Maida Vale | W9 1TF | Across Westminster | [email protected] | | http://blf.org.uk/westminster (Main) | Description of pathways and self monitoring for those either with previous lung conditions or those without.
Methods of diagnosis, medication, advice lines with British Lung Foundation and re-assurance | Health and Wellbeing | ViewMap |
| Alternative therapies | Munro Health | Office 4, Canalside House, 383 Ladbroke Grove | W10 5AA | Across the tri-borough area | [email protected] | 07960 334133 | http://munrohealth.com (Main) | We can offer half hour treatments in holistic massage, reflexology, acupuncture and healing | Health and Wellbeing | ViewMap |
| Health empowerment and engagement club for women | Hodan Somali Community | Gibbs Green Tenants Hall, Mund Street | W14 9NN | K&C and Hammersmith | [email protected] | 0208 9605813 | http://hodan.org.uk (Main) | Two day a week keep fit sessions, traditional dance, sharing information and experiences, group mentoring, making friends, de-stressing etc. The aim of this project is to build confidence and promote physical and mental health wellbeing. Two hours per session on Mondays and Wednesdays. | Health and Wellbeing | ViewMap |
| Health and Well-being | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | Learning relaxation techniques and ways to improve sleep, it includes drawing painting and reading together. | Health and Wellbeing | ViewMap |
| English Classes | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | English class for Beginners
English class - Conversation | Education / Training (adults) | ViewMap |
| Nova New Opportunities | Nova New Opportunities | 2 Thorpe Close | W10 5XL | Across London | | 020 8960 2488 | http://www.novanew.org.uk (Main) | | Education / Play (children / young people), Education / Training (adults), Information / Advice / Guidance, Personal development | ViewMap |
| The ClementJames Centre | The ClementJames Centre | The ClementJames Centre | W11 4EQ | Across Kensington and Chelsea | [email protected] | 02072218810 | https://clementjames.org/ (Main) | Come and share our beautiful garden spaces to relax and meet OTHER members of the community and help to tend our herbs and vegetables. Call us to find out more | Education / Play (children / young people), Education / Training (adults), Health and Wellbeing, Information / Advice / Guidance | ViewMap |
| Stay & Play Sessions | Ray's Playhouse | 247 Stephendale Road, Fulham | SW6 2PR | Across Hammersmith | [email protected] | 020 7371 9002 | http://raysplayhouse.org (Main) | Ray's Playhouse offer six stay and play session a week. Five sessions in the morning 9.30 - 12.00 Monday to Friday and an afternoon session on Tuesday 1.30pm - 3.30pm. | Education / Play (children / young people) | ViewMap |
| Fundays Holiday Playscheme | Fun Days Holiday Playscheme | 12 Margravine Road, Hammersmith | W6 8HN | K&C and Hammersmith | [email protected] | 0787 331 4417 | | We provide high quality childcare for children aged 3-12 years during school holidays. We are OFSTED registered and all of our staff hold enhanced DBS checks. We take the children out on trips each day around London. | Education / Play (children / young people) | ViewMap |
| Pop up play schemes on estates | Play Association | Broomhouse Ln, Fulham | SW6 3DP | Hammersmith & Westminster | [email protected] | 020 7736 3699 | http://playassociationhf.org (Main) | Play workers working as an outreach team providing sports ,arts and crafts and other games | Education / Play (children / young people) | ViewMap |
| Emotional wellbeing and counselling | People Arise Now | Dawes Road Hub, 20 Dawes Road, Fulham | SW6 7EN | Across the tri-borough area | [email protected] | 020 7952 1245 | http://www.peoplearisenow.org (Main) | Our Emotional Support and Counselling sessions aim to enable our beneficiaries to deal with and overcome issues that are causing emotional stress or pain.
PAN provides a safe and stable environment for our beneficiaries to talk and deal with difficult emotions. Our counsellors and mentors are here to support our beneficiaries without usually giving advice. Instead, we enable ours users to formulate their own understanding of any issues they may be going through. These include but are not limited to:
- Dealing with life after incarceration and acquisition of life skills.
- Dealing with mild or strong feelings of depression, or low mood and sadness.
- Dealing with mild or strong feelings of anxiety and coping with worry.
- Coping with bereavement and or relationship breakdown.
- Coping with short and long-term redundancy or work-related stress.
- Dealing with identity issues that prevent our beneficiaries from achieving their goals.
- Dealing with low self-esteem issues and a lack of confidence. | Counselling / Mentoring | ViewMap |
| Counselling | Relate London South West | 1A Hill Street, Richmond, Surrey | TW9 1SX | K&C and Hammersmith | [email protected] | 01302 347876 | http://relatelondonsw.org (Main) | We can provide counselling services to adults, including couples, individuals, families. We also provide counselling services for children and young people aged 5-18 years old. | Counselling / Mentoring | ViewMap |