| Name | Organisation delivering the service | Address | Post Code | Location | Email | Phone | Website (Main) | Service Description | Activities: | |
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| Family Befriending and Mentoring Service | Family Friends | 73 St Charles Square | W10 6ED | K&C and Hammersmith | [email protected] | 020 8960 9099 | http://www.familyfriends.uk.com (Main) | Local charity Family Friends first started on the Lancaster West Estate, 25 years ago and now covers Kensington & Chelsea, Hammersmith & Fulham and South East Brent. The charity has launched a special programme for families affected by the Grenfell Tower fire, either directly or indirectly. The free programme will give extra support to families this autumn and winter.
Family Friends will match a reliable, trained, screened and supervised volunteer to a family, who will provide 3 months of practical and emotional support in the family’s home or locally. The programme offers 2 hours of support each week. There are two schemes:
1. Parent Befriending – for parents of a child aged 0-16 years
Parents receive support with organisation around relocation, paperwork, applications for grants or accessing resources. Volunteers may also give support around parenting and could accompany the family on outings outside of the area.
2. Child Mentoring – for a child / siblings aged 5-16
The programme is tailor-made to the needs of each child. They may go on outings out of the area, visit places of interest and discover new hobbies. Parents may take the opportunity to have respite from their caring responsibilities. | Counselling / Mentoring | ViewMap |
| Finance, advocacy/advice/information, umbrella/resource body | Young Hammersmith & Fulham Foundation | Dawes Road Hub, 20 Dawes Rd, Fulham | SW6 7EN | Across Hammersmith | [email protected] | 07535 309343 | http://yhff.org.uk (Main) | We're here to support youth services and other organisations working with children & young people who live, learn, play or work in the borough. We do it via consortium fundraising, professional training, organisational development, commissioning of a small grants programme, unlocking venues for delivery of services and being a central hub for sector specific information and opportunities | Information / Advice / Guidance | ViewMap |
| Financial support | St Andrew's Church | St Adnrew's Church, Greyhound Road | W14 9SX | Across Hammersmith | [email protected] | 0795 658 7176 | http://standrewsfulham.com (Main) | We are seeking to donate financial support directly to families who have been affected. | | ViewMap |
| Food Bank | North Paddington Food Bank | 416 Harrow Road | W9 2HX | K&C and Westminster | [email protected] | 020 7266 3347 | http://npfoodbank.org.uk/ (Main) | We provide food parcels to individuals or families in need. Most are referred to us by agencies but we try to help everyone who arrives at our door. | Support group | ViewMap |
| Food redistribution | City Harvest | Unit 22, Acton Park, The Vale | W3 7QE | Across the tri-borough area | [email protected] | 0207 041 8491 | http://cityharvest.org.uk (Main) | City Harvest uses a refrigerated fleet of vans to collect surplus, in-date food from businesses including supermarkets, restaurants and manufacturers and distributes to more than 100 charities throughout London. If any non-profit serving vulnerable people needs free food deliveries, please contact City Harvest and we will try to arrange to include them on our route. | Support group | ViewMap |
| Football Fun | Ray's Playhouse | 247 Stephendale road, Fulham | SW6 2PR | K&C and Hammersmith | [email protected] | 020 7371 9002 | | Football coaching session for the over 2's. A chance for toddlers to join in group sport activity and to develop key skills such as turn taking, sharing , hand eye coordination, listening and communications etc. Sessions take place every Friday 1.00pm - 2.00pm every Friday during term time only. | | ViewMap |
| Football Group | Migrants Organise | 2 Thorpe close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | The Football Group meets once per week and it is open migrants and refugees who are isolated, struggle with mental health problems and do not have access to other opportunities to socialise and carry out physical activity. The aim of the group is to give vulnerable men an opportunity to feel less isolated, part of a community and develop social skills. | Sports / Leisure | ViewMap |
| FREE Art Therapy for Adults (18+) | ACAVA | 54 Blechynden St | W10 6RJ | Across Kensington and Chelsea | [email protected] | 0208 960 5015 | | Drop in Group Art Therapy with fully qualified state registered Art Psychotherapists. All Welcome to pop in and give it a try!
Sessions run:
Tuesday evenings, 6 – 8 pm until 19th December 2017
Wednesday mornings, 10am – 12pm until 20th December 2017
Saturdays, 11am – 3pm, 28th October, 4th & 18th November, 2nd & 16th December 2017
Multi-lingual therapists available. | Arts / Culture | ViewMap |
| Free group information sessions for organisations | Help Counselling Centre | | | Across the tri-borough area | [email protected] | 020 7221 9974 | http://helpcounselling.com (Main) | We can also offer group information sessions about how to look after your emotional and mental health following a major incident at local organisations.
Please contact Helen Stokes on 020 7221 9974 to discuss. | | ViewMap |
| Free legal advice drop-in for the Grenfell community. | North Kensington Law Centre | Unit 13, Baseline Business Studios, Whitchurch Rd | W11 4AT | Across Kensington and Chelsea | [email protected] | 020 8969 747 | http://nklc.co.uk (Main) | Daily drop-in (Monday-Friday) offering free legal advice on housing, benefits, community care, employment, immigration, bereavement, compensation and more. | Information / Advice / Guidance | ViewMap |
| Free listening support/supervision for staff and volunteers of local organisations | Help Counselling Centre | 57 Portobello Road, Notting Hill Gate | W11 3DB | Across the tri-borough area | [email protected] | 020 7221 9974 | http://helpcounselling.com (Main) | We can offer individual or group listening support and/or supervision to the staff and volunteers of local organisations who have been working with those affected by the fire.
We can arrange to send counsellors to the organisation's premises or have people come to our centre at 57 Portobello Road. | Counselling / Mentoring | ViewMap |
| Free summer holiday activities for young local people | Westway Trust | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 020 8962 5720 | http://www.westway.org (Main) | www.westway.org/summerfun | | ViewMap |
| Fundays Holiday Playscheme | Fun Days Holiday Playscheme | 12 Margravine Road, Hammersmith | W6 8HN | K&C and Hammersmith | [email protected] | 0787 331 4417 | | We provide high quality childcare for children aged 3-12 years during school holidays. We are OFSTED registered and all of our staff hold enhanced DBS checks. We take the children out on trips each day around London. | Education / Play (children / young people) | ViewMap |
| General advice and support | Prospects (Kensington) Ltd | Swinbrook Community Centre, 145 Acklam Road | W10 5YX | Across the tri-borough area | [email protected] | 0208-969-1777 | | As an organisation with a long history in the community and members who are experienced and well known in the community we also undertake a considerable amount of work involving helping, and referring local residents who need help, support and advice regarding issues including housing, homelessness, benefits, and immigration. Help and support with letter writing, application form filling, CV writing etc. | | ViewMap |
| Generalist advice | Nucleus LAC | 298 Old Brompton Rd, Earls Court | SW5 9JF | Across Kensington and Chelsea | [email protected] | 0796 042 2018 | http://nucleus.org.uk (Main) | Advice and assistance across social welfare law : benefits , debt , housing , family , immigration, employment. | Information / Advice / Guidance | ViewMap |
| Girls only night for 8-16 year olds | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | | Arts & crafts, games, cooking and more | | ViewMap |
| Grenfell Recovery & Wellbeing College Workshops | | | | | [email protected] | 020 3214 5686 | https://www.voluntarywork.org.uk/activities-2/grenfell-recovery-and-wellbeing-college-workshops/ (Main) | The Grenfell Health and Wellbeing Service is teaming up with the CNWL Recovery & Wellbeing College and Community Champions to offer a programme of free online workshops that focus on wellbeing. | | ViewMap |
| Grenfell Residents Drop-In | Rugby Portobello Trust | 221 Walmer Road | W11 4EY | Across Kensington and Chelsea | [email protected] | 0207 229 2928 | http://rugbyportobello.org.uk (Main) | Drop-in service for residents of Grenfell Tower only to receive information, support and supplies.
RPT is one of the distributors of the Evening Standard Dispossessed Fund and will be helping register residents for the Turn2Us fund.
Donations of clothes and toiletries will be made available during the drop-in. | Community / Social club | ViewMap |
| Group Befriending | Octavia Foundation | | W10 5BN | Across Kensington and Chelsea | [email protected] | 0208 354 5532 | http://www.octaviafoundation.org.uk (Main) | Group Befriending offers a space in the community to share experiences and ideas with OTHER local peoples. It is an opportunity to meet and build friendships with people. Refreshments and transport can be provided. | | ViewMap |
| Health and Well-being | Migrants Organise | 2 Thorpe Close | W10 5XL | Across London | [email protected] | 020 8964 4815 | http://www.migrantsorganise.org (Main) | Learning relaxation techniques and ways to improve sleep, it includes drawing painting and reading together. | Health and Wellbeing | ViewMap |
| Health empowerment and engagement club for women | Hodan Somali Community | Gibbs Green Tenants Hall, Mund Street | W14 9NN | K&C and Hammersmith | [email protected] | 0208 9605813 | http://hodan.org.uk (Main) | Two day a week keep fit sessions, traditional dance, sharing information and experiences, group mentoring, making friends, de-stressing etc. The aim of this project is to build confidence and promote physical and mental health wellbeing. Two hours per session on Mondays and Wednesdays. | Health and Wellbeing | ViewMap |
| Health Related Services & Specialist Dementia Support | Age UK Kensington & Chelsea | Unit 24, 10 Acklam Road | W10 5QZ | Across Kensington and Chelsea | | 020 3181 0002 | | We run a range of projects and services to promote HEALTH AND WELLBEING in later life. These include:
- Specialist dementia and memory loss services, including group and one-to-one support, exercise classes, trips and outings.
- Chair based exercises within the home, for people who lack the mobility or confidence to attend group classes.
- Walking support for people who need help regaining their confidence walking outside
- A SUPPORT GROUP for carers
- Macular SUPPORT GROUP for people affected by central vision loss
- Health promotional events covering a wide range of topics | | ViewMap |
| Healthwatch | Healthwatch Central West London | 5.22 Grand Union Studios, 332 Ladbroke Grove | W10 5AD | Across the tri-borough area | [email protected] | 0208 968 7049 | http://healthwatchcwl.co.uk (Main) | Healthwatch is commissioned by the three local authorities as the consumer voice in health and social care. We could support your request for ' we want to collect intelligence about the type of support services that can be provided' we could be keen to capture the gaps, how people are being supported with their health and social care and collate / escalate issues . Whilst a small team, we have an engagement lead for Westminster, Kensington and Chelsea and Hammersmith and Fulham. | Advocacy / Representation | ViewMap |
| Helpline | Sickle Cell Society | Sickle Cell Society, 54 Station Road | NW10 4UA | Across the tri-borough area | [email protected] | 208 961 7795 | http://sicklecellsociety.org (Main) | We understand that sickle cell disorders uniquely affect people, and can manifest into a range of further conditions. We also understand that a sickle cell disorder affects the wider social support network. That’s why we support any individual affected by sickle cell, including family members, friends, employers, teachers and healthcare professionals. The topics we cover include:
-Managing a sickle cell disorder
- Social and welfare issues
- Health and education provision
- Housing and benefits entitlement
- Employment support
- Emotional support
- Advocacy
- Accessing services
- Signposting to external agencies and support groups | Health and Wellbeing | ViewMap |
| Hestia Recovery Outreach Service | Hestia Integrated Mental Health Service | The Grove Resource Centre, 1-9 St Marks Road | W11 1RG | K&C and Westminster | [email protected] | 020 7221 0052 | http://Hestia.org (Main) | Team of four mental health outreach workers available to meet with adults in the community impacted by the fire at Grenfell Tower.
Support is provided in the community where you are in the Hotels or homes in which people have been placed or provided in safe and confidential community settings.
Support to engage with support services, and to access the aid services available.
Support available in a number of community languages including Arabic, Farsi, and Yoruba. | | ViewMap |
| Homeless drop-in | Chelsea Methodist Church | 155a Kings Road, Chelsea | SW3 5TX | Across Kensington and Chelsea | [email protected] | 020 7352 9305 | http://chelseamethodist.org.uk (Main) | Drop-in with access to Glass Dorr Caseworkers to give advice.
Showers and limited laundry | Information / Advice / Guidance | ViewMap |
| Homework Club | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | | Homework and games | | ViewMap |
| Housing Advice & Support for the LGBTQ+ Community | Stonewall Housing | 2a Leroy House, 436 Essex Road | | Across the tri-borough area | [email protected] | 0207 359 6242 | http://stonewallhousing.org (Main) | Stonewall Housing provides housing support for LGBTQ+ people in their own homes, supported housing for young LGBTQ+ people, as well as free, confidential housing advice for LGBTQ+ people of all ages in every London borough.
Telephone advice line (02073595767) is available 11.00am - 5.00pm each weekday , as well as weekly and monthly drop-in sessions. Local appointments and translation services available for people who have access requirements, please call the advice line or fill in a contact form on our website for further information. | Housing / Homelessness | ViewMap |
| I am like you | Total Family Coaching & Parenting CIC | Flat 7, Whitton, 89 King Henrys Road | NW3 3RE | Across the tri-borough area | [email protected] | 0750 846 3181 | http://totalfamilycoaching.co.uk (Main) | Coaching and mentoring group and individual sessions for young people of ethnic minority and refugee backgrounds, delivered in their mOTHER tongue if and when needed.
" I am Like You" 10 week identity and integration program for young people of ethnic minority and refugee backgrounds.
“My dangerous loverboy”- sexual exploitation awareness program for vulnerable young people.
Teen talk - group sessions for young people to help them learn effective ways to having difficult conversations with parents, carers and OTHER adults in their life. | | ViewMap |
| Independent mental health advocacy | The Advocacy Project | 73 St Charles Square | W10 6EJ | K&C and Westminster | [email protected] | 0208 969 3000 | http://www.advocacyproject.org.uk (Main) | The Advocacy Project is a London based charity specialising in Advocacy and User Involvement. We work with people with learning disabilities, people using or wishing to use mental health services and older people. We provide free, independent and confidential advocacy and Independent Mental Health advocacy. (IMHA). | | ViewMap |
| Information & Advice | Age UK Kensington & Chelsea | 1 Thorpe Close | W10 5XL | Across Kensington and Chelsea | [email protected] | 020 8969 9105 | http://www.aukc.org.uk (Main) | We provide information & advice services to people aged 55 and over, as well as their families, carers and helpers. The services are free of charge, impartial and independent. We can provide assistance with a number of issues including:
- Welfare benefits
- Health & disabilities
- Housing
- Social care needs
- Advice on energy efficiency & fuel poverty
- Assistance with form filling and replacing documents
Please note we are unable to provide advice on immigration or consumer debt.
We are available for appointments Monday - Friday, 9:30-5:30pm (closed 1-2pm for lunch) and for drop-ins on a first come, first served basis on Mondays and Tuesdays 10am-12:30pm and Thursdays 2-4:30pm.
We are also able to do home visits for people who cannot get to our offices. | | ViewMap |
| Information, Advice & Guidance - Royal Assoc for Deaf People | Royal Association for Deaf people (RAD) | | | Across the tri-borough area | [email protected] | 0746 7914 132 | http://royaldeaf.org.uk (Main) | We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic. | Information / Advice / Guidance | ViewMap |
| Information, advice and advocacy | WestPoint-SCD | Norland House 9 Queensdale Crescent | W11 4TL. | K&C and Hammersmith | [email protected] | 020 7603 4832 | http://westpointcommunity.org.uk (Main) | We will provide Information, advice and advocacy to support the core efforts to reach out to isolated and traumatised members of the Grenfell Tower community and offer advice and guidance around health/wellbeing, social welfare and housing. Drop-in general information and assistance and making referrals for further assistance and help for more professional and appropriate local agencies. | Information / Advice / Guidance | ViewMap |
| Interpreting , emotional well-being support , advise and information , connection between the fire victim and social services. | Persian Care Centre | 45 Walmer road | W11 4EY | Across the tri-borough area | [email protected] | 0796 144 7116 | http://www.persiancarecentre.com (Main) | We aim to facilitate the development of our service users physical and mental wellbeing particularly for those who are in supported housing and face language barriers and those who have less opportunity to meet new people and those who are the victim of Grenfell Tower disaster. Our service users have experienced degrees of loss and as they age further losses of a significant magnitude continue, for example, loss of friends, family, loss of employment, self-esteem and loss of community and as a result, they neglect their health and wellbeing due to isolation and depression. The aim of this service is to improve the psychological and physical wellbeing of Persian and other Farsi speaking people living locally, and to promote better understanding and tolerance between local people and Persian and other Farsi speakers. service users, increase involvement and social inclusion from people who face barriers to participation. | Community / Social club | ViewMap |
| Interpreting and advocacy | Iraqi Community Association | Iraqi Association, Unit 1 Cavell House, 233 Wood Lane | W12 0HL | Across the tri-borough area | [email protected] | 0207 023 2650 | | Interpreting and advocacy - Arabic and Kurdish | | ViewMap |
| Jigsaw - a stay and play service | West London Action for Children | Chelsea Methodist Church, 155A King's Rd, Chelsea | SW3 5TX | Across the tri-borough area | [email protected] | 020 7352 1155 | http://wlac.org.uk (Main) | Jigsaw is the name WLAC’s “stay and play” service for children aged under five and their parents/main carer.
‘Jigsaw’ provides a range of activities across the three school terms including arts and crafts, music, dance, play and stories and a sit-down lunch. There are also special presentations on a wide range of topics including nutrition, child development and baby massage. Run in partnership with the Chelsea Methodist Church, this drop-in service provides an open door for parents and children in an accessible and spacious environment.
Every Wednesday 11:00am - 2:30pm during Term Time only.
More info including our current programme: https://www.wlac.org.uk/?page_id=1297 | | ViewMap |
| Juniors After School Club for 8-13s | The Avenues Youth Project | New Avenues, 3-7 Third Avenue | W10 4RS | K&C and Westminster | [email protected] | 020 8969 9552 | http://avenues.org.uk (Main) | Games, cooking, arts and crafts, tea-time. | Arts / Culture | ViewMap |
| Kensington Citizens Advice | Kensington Citizens Advice | 2 Acklam Road | W10 5QZ | Across Kensington and Chelsea | [email protected] | | http://citizensadvice.org.uk/local/kensington-chelsea (Main) | We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity and part of the Citizens Advice Network across England and Wales. | Information / Advice / Guidance | ViewMap |
| Laundry services | Glass Door Homeless Charity | 155a Kings Road, Chelsea | SW3 5TX | K&C and Hammersmith | [email protected] | 020 7351 4948 | http://glassdoor.org.uk (Main) | We provide laundry services for people who are homeless or precariously housed. | | ViewMap |
| Legal Advice | Iraqi Community Association | Unit 1 Cavell House, 233 Wood Lane | W12 0HL | Across the tri-borough area | [email protected] | 020 7023 2650 | http://iraqiassociation.org (Main) | Legal advice on immigration and citizenship. | Information / Advice / Guidance | ViewMap |
| Legal and specalist services | Anti-Tribalism Movement | ATM House, Market Approach, Shepherd's Bush | W12 8DD | K&C and Hammersmith | [email protected] | 020 3588 1880 | http://theatm.org (Main) | We have legal experts within our premises supporting victims regarding their rights as well as other services including post-trauma support, mental health assistance, counseling, and support to rebuild their lives. | Information / Advice / Guidance | ViewMap |
| Legal, Counselling, Donations, Electric devices, Shelter | Al Manaar | 244 Acklam Road | W10 5YG | Across Kensington and Chelsea | [email protected] | 0208 964 1496 | http://mchc.org.uk (Main) | Al Manar is setup for providing relief and support to meet the needs of all families (Muslim and Non Muslim) and victims of the Grenfell Tower
Below are the key service areas we are providing and delivering to victims and families affected by the fire:
- Provision of cash grants to families
- provision of supplies (clothes/toiletries/ bedding)
- provision of baby equipment/ food/ toiletries etc)
- provision of therapists/doctors/translators/counseling /nhs
- provision of legal representation
- provision of meals
- free funeral services to all faiths
- counselling
Contact details:
0203 670 6004 | Community / Social club | ViewMap |
| LGBT hate crIme, domestic abuse and sexual violence advocacy | Galop | | | Across the tri-borough area | [email protected] | 0207 704 2040 | http://galop.org.uk (Main) | Support, advice and advocacy for lesbian, gay, bisexual and trans people facing hate crime, domestic abuse and sexual violence. | Support group | ViewMap |
| LGBTQ+ Youth Network / Mentoring | Mosaic LGBT Youth Centre | c/o West Euston Partnership, 29-31 Hampstead Rd | NW1 3JA | Across the tri-borough area | [email protected] | 0755 0124393 | http://www.mosaicyouth.org.uk (Main) | LGBT+ Youth Network for young persons age 13 - 19 who identify as Lesbian, Gay, Bisexual and Transgender or are questioning their sexuality and/or gender. | | ViewMap |
| Lunches | Age UK Hammersmith and Fulham | 105 Greyhound Rd | W6 8NJ | Across Hammersmith | [email protected] | | http://ageuk.org.uk/hammersmithandfulham (Main) | A home cooked two course meal in our centre with Sky TV and a gardnen, only for just £4. | Community / Social club | ViewMap |
| Mediation | Calm Mediation | Unit 10, Berghem Mews, Blythe Road | W14 0HN | Across the tri-borough area | [email protected] | 020 7603 4014 | http://calmmediation.org (Main) | We can provide a community conversation with organisations and individual residents. A community conference involving Council, Community Safety team, Police and residents plus organisation which are affected. The objective will be to discuss the harm, diffuse tensions and agree on constructive actions for the future
conflict resolution between individual and groups in dispute. Mediation helps people finding lasting solutions that meets their needs. | Advocacy / Representation | ViewMap |
| Meeting Space, Counselling Rooms | Notting Hill Methodist Church | | | Across Kensington and Chelsea | [email protected] | 020 7229 7728 | http://www.nottinghillmethodistchurch.org (Main) | We have lots of meeting space (including church seating), a medium-sized hall that is under-used, and several small rooms suitable for counselling (they are discreetly located in the building, comfortable, quiet...) or therapy sessions... | | ViewMap |
| Mental Health | Pamodzi | 54-56 Phoenix Road | NW1 1ES | Across the tri-borough area | [email protected] | 020 8840 3900 | http://pamodzinfo.org (Main) | Encouraging and making sure people access counselling services. Most people are experiencing anxiety, depression, anger, fear etc but are not in a position to recognise this as well as the impact this has on their wellbeing short and long term. We can carry out assessments and make sure they access counselling services including offering emotional support as part of our service. | Health and Wellbeing | ViewMap |
| Mentoring | Active Successful Engagement (ASÉ) CIC | Active Successful Engagement, c/o Archer Associates, 1 Olympic Way, Wembley, Middx | HA0 9NP | Across the tri-borough area | [email protected] | 0203 670 5088 | http://http://www.asecic.org.uk (Main) | ASÉ is a Community Interest Company (CIC), Limited by Guarantee - not for profit organisation. Our service covers the West London tri-boroughs.
ASÉ is committed to embracing diversity, empowering and transforming individuals and communities to reduce inequalities and poverty.
Our mentoring approach enables our mentees to address challenges linked to emotional and social development. Our person centred approach enables our mentees to unlock their personal barriers and seek solutions for personal growth and change.
Our vision, through our mentoring programmes and delivery, is to provide high quality and effective tailored mentoring. Our approach is holistic and we focus on the individual journey to support change through facing challenges. | | ViewMap |
| Mentoring (Holistic) | Active Successful Engagement (ASÉ) CIC | Clem Atlee Community Hall, 21 Len Freeman Pl, Fulham | SW6 7TN | Across Kensington and Chelsea | [email protected] | 07549 237388 | http://www.asecic.org.uk (Main) | Active Successful Engagement is a Mentoring organisation committed to empowerment, community cohesion, resettlement and reintegration of our client groups, to improve personal development opportunities and life chances. and the Object of the Company is carry out mentoring activities which benefit communities and supports vulnerable and disadvantaged children, young people and adults. | | ViewMap |