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NameOrganisation delivering the serviceAddressPost CodeLocationEmailPhoneWebsite (Main)Service DescriptionActivities:
Advice on respiratory condition through smoke inhalationBreathe Easy WestminsterAda Court, 10-16 Maida ValeW9 1TFAcross Westminster[email protected]http://blf.org.uk/westminster (Main)Description of pathways and self monitoring for those either with previous lung conditions or those without.
Methods of diagnosis, medication, advice lines with British Lung Foundation and re-assurance
Health and WellbeingViewMap
Westway CTWestway CTW10 5YGAcross the tri-borough area[email protected]020 8964 4928http://www.westwayct.org.uk (Main)Infrastructure Support, TransportViewMap
Surplus foodPlan Zheroes1A Nevern PlaceSW5 9NRAcross the tri-borough area[email protected]0743 686 4186http://planzheroes.org (Main)Plan Zheroes facilitates the redistribution of surplus food from businesses to charities and community groups. We would not be able to distribute food directly to individuals or families but rather to local groups who are providing meals or food boxes. Any group can access food donations via our free online platform by creating an account at planzheroes.org.OtherViewMap
The Happiness CornerVittoria De Meo44 Redcliffe Square, KensingtonSW10 9HQAcross the tri-borough area[email protected]0750 7482146A unique approach to building resilience through the use of peer support and other inspirational techniques.OtherViewMap
Support for migrants and refugeesMigrants Organise2 Thorpe CloseW10 5XLAcross the tri-borough area[email protected]020 8964 4815http://migrantsorganise.org (Main)MO runs a mentoring programme for migrants and refugees who are vulnerable and need varied support including social, legal and others. We also refer people to other services if and when needed. MO also offers a number of group activities including English language classes for those without access to classes elsewhere because of their legal status. Activities also include a youth group, a poetry group, a sawing group and a health and well-being Group (i.e. yoga, meditation, mindfulness, etc.). MO can also sign post people to other services.Community / Social clubViewMap
HealthwatchHealthwatch Central West London5.22 Grand Union Studios, 332 Ladbroke GroveW10 5ADAcross the tri-borough area[email protected]0208 968 7049http://healthwatchcwl.co.uk (Main)Healthwatch is commissioned by the three local authorities as the consumer voice in health and social care. We could support your request for ' we want to collect intelligence about the type of support services that can be provided' we could be keen to capture the gaps, how people are being supported with their health and social care and collate / escalate issues . Whilst a small team, we have an engagement lead for Westminster, Kensington and Chelsea and Hammersmith and Fulham.Advocacy / RepresentationViewMap
Advice/Emotional Support for ArmeniansCentre for Armenian Information & AdviceAcross the tri-borough area[email protected]0208 992 4621http://caia.org.uk (Main)The CAIA provides confidential independent information and advice. Our Advice Worker is available on Mondays, Wednesdays, Thursdays and Friday from 9.00am-4.00pm.
Due to high demand for our services we ask that you book an appointment with us before attending to avoid any disappointment. You can do this by calling us on 020 8992 4621. Alternatively, you can email us or make an enquiry via our contact form and we will respond at the next available opportunity.
MAIN AREAS OF ADVICE PROVIDED
Immigration Issues – OISC Level 1
National Asylum Support Services
Housing
Welfare Benefits
Information / Advice / GuidanceViewMap
Food redistributionCity HarvestUnit 22, Acton Park, The ValeW3 7QEAcross the tri-borough area[email protected]0207 041 8491http://cityharvest.org.uk (Main)City Harvest uses a refrigerated fleet of vans to collect surplus, in-date food from businesses including supermarkets, restaurants and manufacturers and distributes to more than 100 charities throughout London. If any non-profit serving vulnerable people needs free food deliveries, please contact City Harvest and we will try to arrange to include them on our route.Support groupViewMap
LGBT hate crIme, domestic abuse and sexual violence advocacyGalopAcross the tri-borough area[email protected]0207 704 2040http://galop.org.uk (Main)Support, advice and advocacy for lesbian, gay, bisexual and trans people facing hate crime, domestic abuse and sexual violence.Support groupViewMap
Housing Advice & Support for the LGBTQ+ CommunityStonewall Housing2a Leroy House, 436 Essex RoadAcross the tri-borough area[email protected]0207 359 6242http://stonewallhousing.org (Main)Stonewall Housing provides housing support for LGBTQ+ people in their own homes, supported housing for young LGBTQ+ people, as well as free, confidential housing advice for LGBTQ+ people of all ages in every London borough.
Telephone advice line (02073595767) is available 11.00am - 5.00pm each weekday , as well as weekly and monthly drop-in sessions. Local appointments and translation services available for people who have access requirements, please call the advice line or fill in a contact form on our website for further information.
Housing / HomelessnessViewMap
Emotional wellbeing and counsellingPeople Arise NowDawes Road Hub, 20 Dawes Road, FulhamSW6 7ENAcross the tri-borough area[email protected]020 7952 1245http://www.peoplearisenow.org (Main)Our Emotional Support and Counselling sessions aim to enable our beneficiaries to deal with and overcome issues that are causing emotional stress or pain.
PAN provides a safe and stable environment for our beneficiaries to talk and deal with difficult emotions. Our counsellors and mentors are here to support our beneficiaries without usually giving advice. Instead, we enable ours users to formulate their own understanding of any issues they may be going through. These include but are not limited to:

- Dealing with life after incarceration and acquisition of life skills.
- Dealing with mild or strong feelings of depression, or low mood and sadness.
- Dealing with mild or strong feelings of anxiety and coping with worry.
- Coping with bereavement and or relationship breakdown.
- Coping with short and long-term redundancy or work-related stress.
- Dealing with identity issues that prevent our beneficiaries from achieving their goals.
- Dealing with low self-esteem issues and a lack of confidence.
Counselling / MentoringViewMap
HelplineSickle Cell SocietySickle Cell Society, 54 Station RoadNW10 4UAAcross the tri-borough area[email protected]208 961 7795http://sicklecellsociety.org (Main)We understand that sickle cell disorders uniquely affect people, and can manifest into a range of further conditions. We also understand that a sickle cell disorder affects the wider social support network. That’s why we support any individual affected by sickle cell, including family members, friends, employers, teachers and healthcare professionals. The topics we cover include:
-Managing a sickle cell disorder
- Social and welfare issues
- Health and education provision
- Housing and benefits entitlement
- Employment support
- Emotional support
- Advocacy
- Accessing services
- Signposting to external agencies and support groups
Health and WellbeingViewMap
Debt Advice and Budgeting CoursesCrosslight AdviceHTB Brompton RoadSW7 1JAAcross the tri-borough area[email protected]0207 052 0318http://crosslightadvice.org (Main)Crosslight Advice is an independent charity which works to combat poverty and hardship caused by the burden of unmanageable debt and lack of financial capability. Our service is completely free, and we offer comprehensive debt advice, money education, practical assistance, and ongoing support to anyone who needs it, regardless of background or circumstances.Information / Advice / GuidanceViewMap
Mental HealthPamodzi54-56 Phoenix RoadNW1 1ESAcross the tri-borough area[email protected]020 8840 3900http://pamodzinfo.org (Main)Encouraging and making sure people access counselling services. Most people are experiencing anxiety, depression, anger, fear etc but are not in a position to recognise this as well as the impact this has on their wellbeing short and long term. We can carry out assessments and make sure they access counselling services including offering emotional support as part of our service.Health and WellbeingViewMap
Drop-in emotional supportSMART (Saint Mary Abbots Rehabilitation and Training)The Basement, 15 Gertrude StreetSW10 0JNAcross the tri-borough area[email protected]020 7376 4668http://smartlondon.org.uk (Main)We provide drop in sessions throughout the week, weekends and some evenings to provide peer and emotional support (non-clinical). This can be for anyone including community workers.Support groupViewMap
Parent & Child Drop-inShepherds Bush Families Project58a Bulwer StreetW12 8APAcross the tri-borough area[email protected]020 8749 2371http://shepherdsbushfamiliesproject.com (Main)The drop-in is for all families living in hotels, hostels, refuges and other forms of temporary, unsuitable accommodation and runs four days a week. It is a safe space for families to come, and many friendships have been forged and families have found support and comfort from each other.

The drop-in is an opportunity for both parents and children to socialise in a stimulating environment where noise and messy play are not a problem. The children & parents have the opportunity to join in many different activities & parents are able to spend stress free time with their children. The drop-in is informal & free of charge

We also run a Parent and infant drop-in one afternoon a week. This is specifically for parents with infants under 1 yr and is a smaller group than our main drop-in service.
Community / Social clubViewMap
Information, Advice & Guidance - Royal Assoc for Deaf PeopleRoyal Association for Deaf people (RAD)Across the tri-borough area[email protected]0746 7914 132http://royaldeaf.org.uk (Main)We provide accessible Information, Advice and Guidance to Deaf people in their first language. Our areas of expertise include benefits, money, housing, employment, debt and family/domestic.Information / Advice / GuidanceViewMap
Social worker support, advocacy and caseworkCara Trust240 Lancaster RdW11 4AHAcross the tri-borough area[email protected]020 7243 6147http://caralife.com (Main)Specialist & Confidential social work team support - covering advocacy and casework issues - for people living with HIV. We are already supporting one Grenfell Tower resident with this.Health and WellbeingViewMap
Interpreting , emotional well-being support , advise and information , connection between the fire victim and social services.Persian Care Centre45 Walmer roadW11 4EYAcross the tri-borough area[email protected]0796 144 7116http://www.persiancarecentre.com (Main)We aim to facilitate the development of our service users physical and mental wellbeing particularly for those who are in supported housing and face language barriers and those who have less opportunity to meet new people and those who are the victim of Grenfell Tower disaster. Our service users have experienced degrees of loss and as they age further losses of a significant magnitude continue, for example, loss of friends, family, loss of employment, self-esteem and loss of community and as a result, they neglect their health and wellbeing due to isolation and depression. The aim of this service is to improve the psychological and physical wellbeing of Persian and other Farsi speaking people living locally, and to promote better understanding and tolerance between local people and Persian and other Farsi speakers. service users, increase involvement and social inclusion from people who face barriers to participation.Community / Social clubViewMap
The Mayhew Animal HomeThe Mayhew Animal HomeTrenmar Gardens,NW10 6BJAcross the tri-borough area[email protected]020 8962 8000http://themayhew.org (Main)OtherViewMap
Free listening support/supervision for staff and volunteers of local organisationsHelp Counselling Centre57 Portobello Road, Notting Hill GateW11 3DBAcross the tri-borough area[email protected]020 7221 9974http://helpcounselling.com (Main)We can offer individual or group listening support and/or supervision to the staff and volunteers of local organisations who have been working with those affected by the fire.

We can arrange to send counsellors to the organisation's premises or have people come to our centre at 57 Portobello Road.
Counselling / MentoringViewMap
Legal AdviceIraqi Community AssociationUnit 1 Cavell House, 233 Wood LaneW12 0HLAcross the tri-borough area[email protected]020 7023 2650http://iraqiassociation.org (Main)Legal advice on immigration and citizenship.Information / Advice / GuidanceViewMap
Bilingual Communuity Advocacy SupportMidaye Somali Development NetworkUnit 6, 7 Thorpe CloseW10 5XLAcross the tri-borough area[email protected]0208 969 7456We are currently offering practical and emotional support to families and the community members affected. The service is outreach service which operates on the ground and in partnership with support centres by linking the effected members of the community to access maistream services as well as other available support services. We also run drop in service at our centre were community members can access for further support.Community / Social clubViewMap
Alternative therapiesMunro HealthOffice 4, Canalside House, 383 Ladbroke GroveW10 5AAAcross the tri-borough area[email protected]07960 334133http://munrohealth.com (Main)We can offer half hour treatments in holistic massage, reflexology, acupuncture and healingHealth and WellbeingViewMap
Counselling for children, young people and their familiesPlace2Be13/14 Angel Gate, 326 City RoadEC1V 2PTAcross the tri-borough area[email protected]07712 321925http://place2be.org.uk (Main)Place2Be is a national children's charity offering counselling in schools and children's centres for children, young people and their families. We also offer support and psycho-education for teachers and school staff. We are already working in schools known to be affected directly by the Grenfell Tower tragedy, including Kensington Aldridge Academy and Ark Burlington Danes, and we have increased our provision to ensure we have extra professional support in these schools. We are also working in other schools in the area.Counselling / MentoringViewMap
CounsellingNAZ30 Blacks RoadW6 9DTAcross the tri-borough area[email protected]020 8834 0245http://naz.org.uk (Main)We offer counselling to people around any sexual health or sexuality issue. This could also include anything regarding to minority sexuality (e.g. where someone has returned to living with parents who are not ok with their sexuality) or living with HIV (e.g. where someone is living in conditions where medication could be seen by others).

We offer 12 hour-long sessions over 12 weeks, subject to an assessment.
Counselling / MentoringViewMap
Art for WellbeingACAVA54 Blechynden StreetW10 6RJAcross the tri-borough area[email protected]020 89605015A programme of participatory arts projects, with different opportunities for people of all ages, including children and families. Projects are led by professional artists, and provide a safe, social and creative space for local people to come together, learn new skills and benefit from the therapeutic outcomes of collective creativity. Sessions will take place at both 54 Blechynden Street, London, W10 6RJ and 4 Maxilla Walk, London, W10 6NQ.Arts / CultureViewMap
Talking talkshopsJust Solutions 123...St.Clements & St.James W.11 4EQ and The Dalgarno CentreW10 5QBAcross the tri-borough area[email protected]0744 4321795http://twitter.com/justsolution123 (Main)To help ease the strain on NHS Mental Health services and in an effort to help de-stigmatise Mental health services are fully mobile service and works from community venues or office spaces anywhere the need is supported. Talkshops are Peer led discussions supported by trained and experienced counsellors/life coaches and group facilitator's. Tallkshops provide a space for individuals to talk openly in a confidential setting, about in a safe and supportive environment we run a series of six week workshops which cover basic steps to repairing and restoring intrinsic life instincts of worth and being; Self help: Confidence Building & Motivational sessions; methods of relaxation, meditation and healthy eating as way to wellbeing.Counselling / MentoringViewMap
Whole Family support/ Parenting programsTotal Family Coaching & Parenting CICFlat 7, Whitton, 89 King Henrys RoadNW3 3REAcross the tri-borough area[email protected]0773 538 3846http://totalfamilycoaching.co.uk (Main)We offer an inclusive service for families, to help them take on the big problems in their lives using a whole family model. Our model introduces interactive group and individual activities to;
• Build resilience, skills, self-efficiency, and capacity promoting adoptive coping skills and strategies
• Deliver interventions that build positive family and interpersonal relationships
• Promote sense of community, involvement, and belonging
• Provide space and opportunity to discuss common problems, express concerns and provide mutual support
• Deliver parenting groups - offering space to encourage effective communication and disciplining strategies to parents to promote positive parent/child relationships
• Provide space where adults and children can safely engage in productive activities of educational, social, cultural and sport nature.

Our combined expertise is working with families using a whole family model, tackling a variety of family issues like; parenting, domestic violence, bereavement, substance misuse, relationship breakdown, offending and ASB, poor school attendance and unemployment.

We are a multi-lingual team offering services to ethnic minority and refugee young people and families in their own language.
Counselling / MentoringViewMap
Outreach work to families and children affected by Grenfell Tower Fire directly or in directlyBaraka Community Association10 Canal Side House, 383 LadbrokeGroveW10 5AAAcross the tri-borough area[email protected]020 8964 0606http://barakacommunityassociation.com (Main)Staff and Volunteers will make visits to families and children in different locations ie temporary accommodation or family friends they are staying with or supporting them. We will provide meeting place away from the area including Baraka resource Centre, Canalside House meeting room.
Baraka Staff and volunteers will provide interpretation and translation were required, we will also sign post other service provider and accompany them if requested.
Community / Social clubViewMap
Calm MediationCalm MediationUnit 10, Berghem Mews, Blythe RoadW14 0HNAcross the tri-borough area[email protected]020 7603 4014http://calmmediation.org (Main)We can provide a community conversation with organisations and individual residents. A community conference involving Council, Community Safety team, Police and residents plus organisation which are affected. The objective will be to discuss the harm, diffuse tensions and agree on constructive actions for the future
conflict resolution between individual and groups in dispute. Mediation helps people finding lasting solutions that meets their needs.
Advocacy / RepresentationViewMap
Advocacy, Advice, Representation, Signposting,Prospects (Kensington) LtdSwinbrook Community Centre, 145 Acklam RoadW10 5YXAcross the tri-borough area[email protected]020 8969 1777http://www.prospectsk.myzen.co.uk (Main)Accompany People to various places to help them access the services and resources on offer. Help them to find temporary accommodation with local services users and members of the of organisation. Represent them in any way they need representation, for example English as a second language people.ViewMap
Daily Drop InEqual People mencapEqual People Resource CentreW10 6EJAcross the tri-borough area[email protected]0208 964 0544http://www.equalpeoplemencap.org.uk (Main)Equal People Mencap offer a wide variety of supported training, groups, activities and social groups throughout the week at our Resource Centre in Ladbroke Grove and out in the community.ViewMap
Support at HomeBritish Red CrossAcross the tri-borough area[email protected]http://http://www.redcross.org.uk/ (Main)Going home after a stay in hospital can often be an unsettling experience. British Red Cross helps people over the age of 60 living in Kensington & Chelsea, Westminster, Hammersmith and Fulham to settle back into their homes. After an initial assessment, you can expect up to 4 home visits over a 4 week period. We will work with you to ensure we meet your individual wishes and preferences.

Examples of what we can provide:
> accompaniment to and from outpatient and GP appointments
> friendly chats and company
> prescription collection
> light food and drink preparation
> collecting or assisting with shopping
> light cleaning
> help with paying household bills and form filling
> help to access benefits and entitlements
> going for walks or using public transport
> help to access other social and community services
> telephone support.
ViewMap
LGBTQ+ Youth Network / MentoringMosaic LGBT Youth Centrec/o West Euston Partnership, 29-31 Hampstead RdNW1 3JAAcross the tri-borough area[email protected]0755 0124393http://www.mosaicyouth.org.uk (Main)LGBT+ Youth Network for young persons age 13 - 19 who identify as Lesbian, Gay, Bisexual and Transgender or are questioning their sexuality and/or gender.ViewMap
MentoringActive Successful Engagement (ASÉ) CICActive Successful Engagement, c/o Archer Associates, 1 Olympic Way, Wembley, MiddxHA0 9NPAcross the tri-borough area[email protected]0203 670 5088http://http://www.asecic.org.uk (Main)ASÉ is a Community Interest Company (CIC), Limited by Guarantee - not for profit organisation. Our service covers the West London tri-boroughs.

ASÉ is committed to embracing diversity, empowering and transforming individuals and communities to reduce inequalities and poverty.

Our mentoring approach enables our mentees to address challenges linked to emotional and social development. Our person centred approach enables our mentees to unlock their personal barriers and seek solutions for personal growth and change.

Our vision, through our mentoring programmes and delivery, is to provide high quality and effective tailored mentoring. Our approach is holistic and we focus on the individual journey to support change through facing challenges.
ViewMap
Pro Bono Solicitor ServiceNucleus LAC298 Old Brompton Rd, Earls CourtSW5 9JFAcross the tri-borough area[email protected]0796 0422018http://nucleus.org.uk (Main)Pro Bono interviews with volunteer solicitors: immigration , debt , will probate , landlord and tenant, family.ViewMap
Open Age Activities for over 50'sOpen AgeSt Charles Centre for Health & Wellbeing, Exmoor StW10 6DZAcross the tri-borough area[email protected]020 8962 4141http://openage.org.uk (Main)Over 380 weekly activities for those over 50 across 70 venues including several Open Age centres open throughout the day . Creative and performing arts , IT , physical activities , dance , social groups , trips and much much more . Also facilitated groups over the phone for those who cannot get out.ViewMap
Facilitated supportSMART (Saint Mary Abbots Rehabilitation and Training)The Basement, 15 Gertrude StreetSW10 0JNAcross the tri-borough area[email protected]020 7376 4668http://smartlondon.org.uk (Main)We can arrange to provide specific emotional support, advice, training, guidance, psycho-education and/or OTHER activities as required at our base address or within the community. This can range from talks at schools to sessions to support people needing time off work because of the disaster.ViewMap
Pre-school provisionShepherds Bush Families Project58a Bulwer StreetW12 8APAcross the tri-borough area[email protected]020 8749 2371http://shepherdsbushfamiliesproject.com (Main)We run a pre-school provision for children aged 1-5 years. The preschool is an opportunity for both parents and children to have some, much needed respite. The children learn through play in a friendly, warm, safe and stimulating atmosphere and gain a firm learning foundation before entering formal education.ViewMap
Residential trips to farmsPlay AssociationParsons Green sports and social club, Broomhouse Lane, FulhamSW6 3DPAcross the tri-borough area[email protected]0207 736 3699http://playassociationhf.org (Main)Short trips to farm in Glastonbury camping in tents but full ammenities on site.ViewMap
Jigsaw - a stay and play serviceWest London Action for ChildrenChelsea Methodist Church, 155A King's Rd, ChelseaSW3 5TXAcross the tri-borough area[email protected]020 7352 1155http://wlac.org.uk (Main)Jigsaw is the name WLAC’s “stay and play” service for children aged under five and their parents/main carer.

‘Jigsaw’ provides a range of activities across the three school terms including arts and crafts, music, dance, play and stories and a sit-down lunch. There are also special presentations on a wide range of topics including nutrition, child development and baby massage. Run in partnership with the Chelsea Methodist Church, this drop-in service provides an open door for parents and children in an accessible and spacious environment.

Every Wednesday 11:00am - 2:30pm during Term Time only.

More info including our current programme: https://www.wlac.org.uk/?page_id=1297
ViewMap
Free group information sessions for organisationsHelp Counselling CentreAcross the tri-borough area[email protected]020 7221 9974http://helpcounselling.com (Main)We can also offer group information sessions about how to look after your emotional and mental health following a major incident at local organisations.

Please contact Helen Stokes on 020 7221 9974 to discuss.
ViewMap
Welfare adviceIraqi Community AssociationIraqi Association, Unit 1 Cavell House, 233 Wood LaneW12 0HLAcross the tri-borough area[email protected]0207 023 2650http://iraqiassociation.org (Main)Welfare advice and help with filling in forms.ViewMap
Casework, LGBT or HIVNAZ30 Blacks RoadW6 9DTAcross the tri-borough area[email protected]020 8741 1879http://naz.org.uk (Main)We run 1-1 casework, information and support services to individuals who are LBT or living with HIV. This could include support around - housing, immigration, welfare, employment.ViewMap
Drop-in and outreach servicesHodan Somali CommunityCanalside House, office 4, 383 Ladbroke GroveW10 5AAAcross the tri-borough area[email protected]020 8960 5813http://hodan.org.uk (Main)One stop shop advice, information and support service sorting out complex problems and empowering and reconnecting and signposting and also with outreach work.ViewMap
I am like youTotal Family Coaching & Parenting CICFlat 7, Whitton, 89 King Henrys RoadNW3 3REAcross the tri-borough area[email protected]0750 846 3181http://totalfamilycoaching.co.uk (Main)Coaching and mentoring group and individual sessions for young people of ethnic minority and refugee backgrounds, delivered in their mOTHER tongue if and when needed.

" I am Like You" 10 week identity and integration program for young people of ethnic minority and refugee backgrounds.

“My dangerous loverboy”- sexual exploitation awareness program for vulnerable young people.

Teen talk - group sessions for young people to help them learn effective ways to having difficult conversations with parents, carers and OTHER adults in their life.
ViewMap
Short breaks, day trips and residentialsBaraka Community Association10 Canal Side, House 383, Ladbroke GroveW10 5AAAcross the tri-borough area020 8964 0606http://barakacommunityassociation.com (Main)We will provide short breaks for families and children, day trips and Residential trips to outdoor activity Centres , in particular Hindleap Warren in east Sussex.ViewMap
Retorative Justice/approachesCalm MediationUnit 10, Berghem Mews, Blythe RoadW14 0HNAcross the tri-borough area020 7603 4014http://calmmediation.org (Main)Restorative justice helps to repair harm between a victim and an offender. It can be used in conference or circle format for individuals or groups. The process can include everybody affected by an incident to participate and be heard.ViewMap
Turn2us benefit calculatorTurn2us200 Shepherds Bush Road, HammersmithW6 7NLAcross the tri-borough areahttp://www.turn2us.org.uk (Main)Online, simple and easy to use benefit calculator to identify welfare benefits and tax credits entitlement and how to apply.ViewMap
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